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Brown University Health

Medical Secretary

narragansett, RI

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Job description

Medical Office AssistantAssist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.ResponsibilitiesResponsible for:Answering phones, scheduling appointments, checking patients in and out from their appointment, and coordinating specialist appointments for patientsCollecting patient balances, copays, and credit cards at time of serviceReviewing lists of patients who need appointments and calling to schedule when dueVerifying demographics and insurance carrier information for every patientAssisting patients with Kiosk sign inComplying with OSHA and DOH standardsScheduling, coordinating, and tracking STAT patient referrals and pre-authorizationsAdhering to Brown Health Medical Group guidelines for protecting patients' demographic, clinical, and financial informationProviding superior customer service and outstanding patient careAttending meetings/workshops as they relate to current position and office workflowsPerforming other miscellaneous job-related duties as assignedBasic KnowledgeHigh school diploma required.Basic computer skills and knowledge of medical terminology required.Must be very organized.Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.ExperienceSix months' experience in a medical office.Pay Range:$18.13-$29.90EEO Statement:Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.Location:Brown Dermatology - South County - 65 Village Square Drive, Suite 201 South Kingstown, Rhode Island 02879Work Type:M-F 7:30 to 4:00Work Shift:DayDaily Hours:8 hoursDriving Required:No

Worksite address

narragansett, RI, 02882, US

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