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US Department of Veterans Affairs

Advanced Medical Support Assistant

cheyenne, WY

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About this opportunity

US Department of Veterans Affairs lists this Advanced Medical Support Assistant opportunity in cheyenne, Wyoming. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Advanced Medical Support AssistantMajor duties of the Advanced Medical Support Assistant (AMSA) include, but are not limited to:Adhering to the scheduling policies and procedures.Providing administrative support for scheduling operations and Community Care coordination.Conducting special audits, studies, or surveys to development procedures.Ensuring appointments are made from a provider's order.Coordinating administrative services for veterans, family members, caregivers, and general public, administrative and clinical staff to insure continuity of inpatient and outpatient care.Patient check-in process (in its entirety), including the printing of documentation needed for appointment.Explaining the VHA mandate to collect insurance information to Veterans and their families.Collecting, scanning, and updating health insurance information to aid in the revenue collection process.Completing patient check-out process daily, including completion of Return to Clinic (RTC) orders, creation of recall reminders, consult follow-up, no-showing patient appointments according to local policy, and any other action required to complete appointment process.Utilizing reports to assist in care delivery process.Resolving difficult problems and diffuses potential dissatisfaction with VA services.Responsible for VHIC Card process, Benefit Travel requests assistance, understanding Heritage Medication Program, postage meters, UPS labels, and any other miscellaneous processes.Work Schedule: Monday - Friday 8:00am-4:30pmTelework: Ad-hocThis is not a virtual position.Functional Statement #: 50545-ARelocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized

Worksite address

cheyenne, WY, 82001, US

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