About this opportunity
US Department of Veterans Affairs lists this Medical Support Assistant (Advanced) opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
VA Careers - Medical Support AssistantDuties include:Operate a computer terminal to create, edit, print, retrieve, or manipulate Imaging data files, view images, burn CD/DVDs, print reports, monitor sources of incomplete exams both for in-house Imaging Service exams as well as outsourced imaging services.Manage requests for burning CD/DVD images for internal and external stakeholders.Provide basic instruction on the operation of the Radiology PACS viewing application to Radiology students and clinicians as needed.Use specific procedures and established methods to Import and create digital Imaging DICOM data sets in a CD or DVD format.Send CD/DVD or film via mail, courier or special shipping in accordance with all legal, HIPPA and Information security and standards.Assign Vista Radiology orders to imported Imaging exams and create electronically filed reports for imported Imaging exams.Monitor inventory of office and radiology supplies and replenish as needed. Alert supervisor when additional supplies are needed.Performs Reception staff and Imaging Scheduler duties. In this capacity, the incumbent is responsible for accurate appointment management and the coordination of all administrative information between the professional staff and the patient.Reviewing active/pending Imaging consult statuses.Faxing result retrieval requests related to Care in the Community Imaging services, updating the consult with new information and closing the Imaging consult when indicated.Receive training on standard processes for creating Imaging CDs, importing CDs from outside vendors, processing CBOC imaging studies.Develops and maintains effective working relationships with all clinical and administrative Imaging Department staff in order to support patient care.Organize and support the work flow of the Results Processing Team employees in the rare event that both the supervisor and Lead MSA are absent.Assume the role of backup to the Lead MSA to Interpret and apply the HIMS, regulations, directives, and policies that relate to the administration of VA Healthcare Benefits.Assist with routine, non-technical maintenance of non-patient care Results Processing equipment, ordering and stocking supplies and stocking necessary administrative forms.Assist employees in collecting complete and appropriate data for reporting processes.Participates in the team huddles and weekly/monthly meetings.Back up the Imaging Scheduling MSAs.Performs reception, scheduling and other customer service duties that facilitate proper and timely treatment of patient care for all modalities that training has been provided (CT, Ultrasound, Vascular Ultrasound, MRI, Mammography, Nuclear Medicine and Ortho/Neuro injections).Independently manage position responsibilities with little supervision and knows to notify the supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes.Assists patients by scheduling appointments for Imaging exams in the VA hospital system, documents complaints, and provides follow-up and suggests resolutions to supervisor.Interpret and communicate requirements of VHA Scheduling Directives to patients and other VAHCS staff and accurately complete all scheduling responsibilities.Work Schedule: Mon-Fri 8am - 4:30pmTelework: Not EligibleVirtual: This is not a virtual position.Functional Statement #: Relocation/Recruitment Incentives: Not AuthorizedPermanent Change of Station (PCS): Not Authorized
Worksite address
minneapolis, MN, 55401, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.