About this opportunity
ASA Healthcare Staffing lists this Medical Support Assistant opportunity in hampton, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Medical Support Assistant (MSA)
Hampton VA Medical Center & Hampton Roads VA Clinics – Hampton, VA
Employment Type: Full-Time
Schedule:
Monday–Friday
8-hour shifts
Available schedules:
7:00 AM – 3:30 PM
7:30 AM – 4:00 PM
8:00 AM – 4:30 PM
No weekends or on-call.
Job Summary
ASA Healthcare Staffing is seeking professional Medical Support Assistants to support the Hampton VA Healthcare System. This position provides administrative and patient support services within VA outpatient clinics, patient call centers, and administrative departments.
Responsibilities
Schedule, cancel, and reschedule patient appointments
Answer phones and provide excellent customer service
Register and greet Veterans
Maintain accurate electronic medical records
Scan medical documents into the EMR
Process consults and referrals
Coordinate community care appointments
Support eligibility, enrollment, and travel reimbursement functions
Perform general administrative and clerical duties
Minimum Qualifications
U.S. Citizen
High school diploma or equivalent (additional education may substitute for experience)
At least 6 months of clerical, administrative, customer service, or medical office experience
Typing speed of approximately 40 WPM
Strong computer skills
Excellent communication and customer service skills
Ability to obtain a VA background investigation, fingerprinting, and security clearance
Preferred
Medical office or healthcare administrative experience
Experience with EMR systems
VA or hospital scheduling experience
Benefits
Monday–Friday schedule
Federal holidays observed
Opportunity to support our nation's Veterans
Potential telework opportunities if authorized by the VA and position requirements
Worksite address
hampton, VA, 23661, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.