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US Department of Veterans Affairs

Medical Support Assistant

johnson city, TN

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Job description

Job Title

Total Rewards of a Allied Health Professional

Duties

Duties include but are not limited to:

Interpreting and verifying provider orders and securing hospital follow up appointments for discharged patients.

Receiving admissions and lodgers.

Performing patient discharges, inter-ward transfers and transfers to other facilities.

Monitors both inpatient and outpatient appointments, have appointments cancelled and rescheduled; sends patients to X-ray, lab, EKG, and other clinics.

Prioritizes events that arise throughout the day and coordinates the Units daily schedules.

Serves as the unit main point of contact and information.

Receives multiple calls and provides information to various medical staff, clinics, and patient families; provides orientation to staff, patients, and visitors;

Performs data entry in VISTA and CPRS, Bed Management System, and patient wristband information.

Builds and updates medical records and extracts information for review.

Utilizes Microsoft Office, Word, Excel, and Outlook; performs office work such as document scanning, filing, faxing, copying, and ordering supplies and forms.

Performs clerical and administrative work in support of the care and treatment given to patients on an inpatient unit of the medical facility such as Hospice, Surgical, Medical, Telemetry, Oncology, Psychiatric, Progressive Care Unit, Intensive Care Unit, and the Operating Room.

Work Schedule

3:30pm - 12:00am with rotating weekends and holidays

Recruitment Incentive (Sign-on Bonus):

Not Authorized

Permanent Change of Station (Relocation Assistance):

Not Authorized

Pay:

Competitive salary and regular salary increases

Paid Time Off:

37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior (work experience) or military service experience.

Parental Leave:

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:

After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework:

Available.

Virtual:

This is not a virtual position.

Functional Statement #:

GS-5: 60763-F

Worksite address

johnson city, TN, 37603, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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