About this opportunity
Department of Health and Human Services lists this Medical Support Assistant opportunity in polacca, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Medical Support AssistantServe as the primary point of contact for patients and visitors and performs support work in connection with the care and treatment given to patients.Receives patients and telephone calls, directs calls to the appropriate party. Keeps patients and their families informed of waiting times. Provides quality customer service.Works closely with Emergency Medical Services to expedite emergency transport requests. Coordinates follow-up appointments for empanelment with Patient Center Medical Home (PCMH) promptly and works with outside PCMH teams to schedule follow-up visits inside and outside business hours.Works with medical staff providers, nursing staff, and other health care staff (clinical and non-clinical).Monitors and documents providers' orders involving patient care, referrals, tests, medications, and treatments.Transfers orders for patient activities, treatments, and tests to a wide variety of forms (some electronic) and routes them to the appropriate department for action. Verify eligibility and alternative resources for referrals and/or transfers.Works in compiling and maintaining patient charts for new patients and newborns, and reactivating retired medical charts for nurse and physician use. Ensure that all necessary documents are filed.Delivers patient consultations, laboratory specimens, etc., to a variety of hospital departments.Coordinates transportation for patients to various destinations.Ensure to update EMR Resource at the start of every shift.Performs clerical tasks such as maintaining files, copying, routing correspondence appropriately via mail, express mail, e-mail, facsimile, etc.Plans and carries out timekeeping duties according to instructions, policies, procedures, previous training, and accepted practices in civilian pay and leave. Timekeeping duties are performed using the Integrated Time and Attendance System (ITAS).Take inventory and maintain adequate stock levels, including clinic supplies and medical supplies from Central Supply and Morris-Systems (M-Systems).Upon designation, signs for receipt of various supplies and equipment upon delivery for patients and clinic use, excluding medicines and drugs. Follows government procurement policies when ordering supplies from outside sources.Produces a variety of quality improvement reports for the Supervisor and Governing Board.Participate in the orientation of new personnel, performs other duties as assigned.
Worksite address
polacca, AZ, 86042, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.