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Westfield

Medical Support Staff Leader

westfield center, OH

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About this opportunity

Westfield lists this Medical Support Staff Leader opportunity in westfield center, Ohio. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Summary

The Commercial Lines Underwriting Team Lead is responsible for underwriting profitability, growth, and retention of new or renewal business within an assigned territory. The role ensures alignment and collaboration with the Underwriting Operations Team and Territory Managers/Leaders, driving a culture of virtual teaming to ensure achievement of territory plans and targeted financial results.

Monitors performance of commercial lines staff in achieving established goals and participates in the development of branch strategy and business plans.

Responsible for underwriting profitability growth and retention of new and renewal business, exercises underwriting authority, productivity, prioritization, balancing of workloads, and sound underwriting decisions of underwriters to achieve profit through quality risk selection and exposure control.

Ensures individual authority grants for underwriters are established following a well-calibrated, objective, data-driven process.

Collaborates with the Underwriting Operations Team and Territory Managers/Leaders, helping drive business development best practices in the underwriting environment, aligned to field operations.

Partners with the QA underwriting function, utilizing findings to help develop underwriting acumen and decision making of the team.

Works to increase the overall business and underwriting acumen of the team and its members through one-on-one interactions (e.g., reviewing underwriting decisions, answering questions, listening to phone calls).

Performs talent management responsibilities including employee selection, performance management, coaching, and development, leading and navigating employee-related issues, employee morale and work environment.

Manages priorities and workload distribution and removes barriers that impede progress.

through research, industry events, networking, etc.

, Learns basic concepts of commercial insurance and understand department workflow and processes as well as leads and manages production and support staff.

Provides underwriting insights that support superior product innovation, development, and maintenance.

Manages and achieves personal book of business goals and oversees and implements regional strategies.

Reviews and evaluates regions new and renewal business based upon company underwriting guidelines, competition, and geographic focus.

Fields questions from underwriting team members and internal and external customers seeking guidance on specific premiums and processes.

Bachelors degree in a related field and/or commensurate experience.

Hybrid – defined as working three or more days per week in the office if the employee’s residence is within 50 miles of Westfield Center, OH; or Remote – if the employee resides more than 50 miles from Westfield Center, OH.

Customer focus

Decision quality

Business insight

Manages complexity

Compliance Management

Risk Management

Financial Controls

Customer Service Management

Commercial Lines Underwriting

Data Analysis and Reporting

Account Management

These may be subject to change and additional functions may be assigned as needed by management.

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.

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