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Adams County Regional Medical Center

Medical-Surgical / OOS Department Manager

northern, KY

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Job description

Job Description

Summary : Assess, plan, direct, administer, teach and evaluate nursing care.

Essential Duties and Responsibilities include the following; other duties may be assigned.

Renders/monitors professional nursing care to patients as scheduled and as needed

Reviews chart documentation for completion, i.e. ordered tests, etc.

Reviews Standard of Care

Ensures staff rounds with physicians

Interacts with physician to promote communication and smooth transitions of information to nursing

Makes administrative rounds twice a week and interacts with patient and families to answer questions, concerns and provide assurance

Investigates reports of patients who refuse care or treatment

Completes monthly staffing summary to assure compliance with staffing

Acts as patient advocate to ensure the maintenance of quality care

Assists in coordinating care for patients, facilitates discharge planning and patient education

Management Responsibilities

Directly supervise Departmental personnel

Complete the hiring process per policy

Schedule/provide applicable training per department and Hospital specifications

Monitor Departmental in-service/educational requirements

Provide HR with in-service/educational requirements

Adhere to the licensure/certification/registration policy

Monitor employee completion of Hospital/Departmental orientation

Follow the Hospital employee discipline policy

Submit all employee payroll forms to payroll/HR as needed

Attend all meetings in which assigned

Knowledge of the Hospital/Departmental computer systems and able to train others on the system (s)

Promotes teamwork to increase engagement of staff

Delegates tasks to promote effective time management

Networks to increase professional growth

Manages conflict to increase employee satisfaction

Develops/updates departmental strategic plan

Recognizes the need to change and accepts it

Actively seeks ways to reduce cost and conserve resources to approve efficiency

Recognizes and rewards employee competence

Performs annual evaluations/competencies within time frame set out in Hospital policy

Motivates and supports staff

Able to communicate clear performance expectations

Demonstrates commitment to Hospital’s mission and values

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service

Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills

Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication

Writes clearly and informatively.

Teamwork

Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Cost Consciousness

Conserves organizational resources.

Diversity

Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

Ethics

Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support

Follows policies and procedures; Supports organization's goals and values.

Judgment

Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation

Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Planning/Organizing

Prioritizes and plans work activities; Uses time efficiently.

Professionalism

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality

Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity

Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security

Observes safety and security procedures; Reports potentially unsafe conditions ; Uses equipment and materials properly; Compliance with all hospital and regulatory safety regulations and procedures.

Adaptability

Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality

Is consistently at work and on time and does not have excessive absenteeism.

Dependability

Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative

Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation

Met challenges with resourcefulness; Generates suggestions for improving work; Presents ideas and information in a manner that gets others' attention.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Minimum of an Associate Degree in Nursing, Bachelor Degree in Nursing preferred. Two to four year of management experience required.

Certificates, Licenses, Registrations

Current Registered Nurse (RN) Licensure in the State of Ohio. Current CPR. ACLS certification within 12 months of employment.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk, hear or smell. The employee is frequently required to reach with hands and arms. The employee will also be required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Frequent exposure to chemicals, blood and body fluids.

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