About this opportunity
Deaconess ER & Urgent Care lists this Medication Assistance Coordinator opportunity in evansville, Indiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Medication Assistance Coordinator
Help Patients Access the Medications They Need
We are seeking a compassionate and detail-oriented Medication Assistance Coordinator to join our Pharmacy team. In this role, you will help patients overcome financial barriers to treatment by connecting them with medication assistance programs, charitable foundations, and other community resources that support access to essential medications.
As a key member of our ambulatory pharmacy team, you will work closely with patients, providers, pharmaceutical manufacturers, community organizations, and healthcare staff to coordinate enrollment, manage ongoing assistance programs, and help ensure patients receive the medications they need to improve their health and quality of life.
This is an excellent opportunity for someone who enjoys patient advocacy, relationship-building, and making a meaningful impact on the lives of patients and families within our community.
What You'll Do
Serve as a liaison between patients, providers, pharmaceutical companies, and community organizations regarding medication assistance programs
Coordinate enrollment and re-enrollment activities for eligible patients participating in medication assistance programs
Complete and monitor applications, documentation, and eligibility requirements for assistance programs and charitable foundations
Follow up on medication requests and ensure timely processing of applications and approvals
Maintain accurate records within the electronic medical record (EMR) and program databases
Manage foundation accounts and assist with billing and reimbursement processes as appropriate
Provide information and referral services regarding available community resources and support programs
Educate and assist patients, providers, and office staff on medication assistance resources and program requirements
Maintain knowledge of available pharmaceutical manufacturer programs, grants, foundations, and other assistance opportunities
Collect and track program data, outcomes, and performance metrics
Assist with financial, budgetary, and operational activities related to the Medication Assistance Program (MAP)
Support the development and implementation of outreach and marketing efforts that promote medication assistance services
Collaborate with pharmacy leadership and healthcare teams to improve patient access to medications and support services
What We're Looking For
High school diploma or equivalent required
Pharmacy technician experience preferred
Previous customer service, healthcare, pharmacy, clinic, or business-related experience preferred
Knowledge of medical terminology preferred
Strong communication and customer service skills
Ability to build positive relationships with patients, providers, and community partners
Strong organizational skills and attention to detail
Ability to manage multiple priorities while maintaining accuracy and confidentiality
Basic computer skills and the ability to learn electronic medical record systems and program databases
Passion for helping patients navigate healthcare resources and access needed medications
Required: Must be licensed as a Pharmacy Technician or Pharmacy Technician in Training in the applicable state of practice
Must obtain applicable Indiana Pharmacy Technician registration within required timeframes if hired pending licensure
Preferred: Certified Pharmacy Technician (CPhT) designation or the ability to obtain certification within one year of employment
What We Offer
A meaningful role that directly helps patients access life-changing medications and treatment
The opportunity to make a lasting impact on patients, families, and the community
Collaboration with pharmacists, providers, clinic staff, and community partners
Exposure to pharmacy operations, patient assistance programs, and healthcare resource navigation
Ongoing training and professional development opportunities
Career growth opportunities within pharmacy services, ambulatory care, and healthcare operations
A supportive, mission-driven team environment focused on patient advocacy and service excellence
A stable healthcare organization committed to improving health outcomes and serving the community
A culture built on compassion, teamwork, innovation, and continuous improvement
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
evansville, IN, 47725, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.