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UnitedHealth Group

Medication Liaison

baton rouge, LA

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About this opportunity

UnitedHealth Group lists this Medication Liaison opportunity in baton rouge, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Requisition number:

nJob category: Pharmacy

n"A Day in the Life" video

nOpportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.

nGenoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.

nThe Pharmacy Technician - Clinic Pharmacy Liaison (Medication Access Coordinator) is an on-site, clinic-embedded role that supports coordination between Genoa pharmacy teams, partner clinic care teams, and patients to promote timely access to medications and an excellent patient experience. This position builds strong clinic relationships, connects patients to Genoa pharmacy services, supports prescription routing and prior authorization workflows, and completes proactive outreach to reduce delays in therapy and improve adherence. Working under the guidance of pharmacy leadership, the liaison helps ensure consistent workflows between clinic and pharmacy teams, identifies routine barriers to medication access, and supports process improvements within established procedures and regulatory requirements.

nPrimary Responsibilities:

nnnServe as an on-site pharmacy resource within the partner clinic to support coordination

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nnBuild relationships with clinic staff, providers, and pharmacy teams

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nnSupport prescription routing and prior authorizations

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nnMonitor prescription status and resolve delays

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nnRecruit and enroll patients into Genoa services

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nnConduct adherence outreach and manage refills

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nnCoordinate medication delivery as needed and where permitted by state regulations

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nnMaintain accurate documentation and insurance information

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nnEnsure compliance with HIPAA and regulations

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nnIdentify workflow gaps and support process improvements

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n nSuccess Measures:

nnnIncreased patient enrollment and engagement

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nnImproved prescription turnaround time

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nnEnhanced adherence and refill completion

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nnStrong clinic and provider satisfaction

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nnAccurate documentation and compliance

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n nWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

nnnPaid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

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nnMedical Plan options along with participation in a Health Spending Account or a Health Saving account

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nnDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

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nn401(k) Savings Plan, Employee Stock Purchase Plan

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nnEducation Reimbursement

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nnEmployee Discounts

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nnEmployee Assistance Program

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nnEmployee Referral Bonus Program

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nnVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

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n nYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

nRequired Qualifications:

nnnHigh School Diploma/GED

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nnActive Pharmacy Technician License in state of residence (or ability to obtain within 30 days of hire)

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nn3+ years of pharmacy, healthcare, or related experience

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nnAbility to manage multiple tasks and follow processes

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nnAccess to reliable transportation (if travel is required)

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n nPreferred Qualifications:

nnnNational Pharmacy Technician Certification (CPhT)

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nnExperience with prior authorizations and insurance processes

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nnBehavioral health or community care experience

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nnFamiliarity with EHR or pharmacy systems

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nnMicrosoft Office experience

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nnPatient engagement or enrollment experience

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n nSoft Skills:

nnStrong communication and organizational skills

n nPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

nAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

nDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

nUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

n#RPO, #RED

Worksite address

baton rouge, LA, 70873, US

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