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Job description
Description
Join a Credit Union That Truly Puts People First
Are you someone who loves connecting with people, solving problems, and making a meaningful impact in your community? As a Member Advocate I , you'll be the friendly face and trusted guide who helps our members reach their financial goals. If you're looking to grow your career in a supportive, mission-driven environment, this role is made for you.
What You'll Do
Welcome and support members, ensuring every visit is a great experience
Build genuine relationships and learn about members' financial goals
Perform account transactions and assist with digital banking tools
Basic account opening
Educate members about products and services that support their financial success
Make meaningful outreach calls to strengthen member relationships
Collaborate with a supportive branch team that celebrates shared success
What You'll Bring A passion for helping people and delivering outstanding service
Excellent communication and problem-solving skills
Comfort with computers and eagerness to learn new systems
Cash handling or banking experience is a plus (not required)
Bilingual applicants strongly encouraged to apply
Why You'll Love Working Here
We're committed to supporting both the personal and professional well-being of our employees. Benefit highlights include: Medical, Dental, and Vision insurance
401(k) with immediate employer match
Maternity and Paternity PTO
Community Service PTO
Employee banking perks
Health Savings Account (HSA) with employer contribution
Company-paid training and development opportunities
A mission-driven culture that puts people first
A collaborative team environment with clear pathways for growth
Education High school diploma or equivalent preferred
If you're ready to make a difference every day, we'd love to meet you!
Apply today and help us build brighter financial futures together.
Worksite address
fond du lac, WI, 54035, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.