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Sandia Area

MEMBER CONSULTANT

rio rancho, NM

Check who can apply and the requirements below before continuing.

About this opportunity

Sandia Area lists this MEMBER CONSULTANT opportunity in rio rancho, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Member Consultant

Position Type Part Time Job Shift Day Education Level High School Degree or Equivalent Category Banking

Description

Member Consultant

Location: Rio Rancho, NM

Maximum of 25 hours per week. Saturdays required.

Compensation and Benefits

Starting hourly rate ranges from $20.00 to $25.00, depending on years of applicable experience.

Incentive pay on top of your base hourly wage – earn more when you help members find the right financial products for their needs.

Company Paid Pension Plan

401(k) with Employer Match

Holiday Pay, Vacation, Birthday, & Sick Leave

Tuition Reimbursement for Professional Development

Exciting Opportunities for Career Advancement

Description

As a Member Consultant at Sandia Area, you are the face of our branch – the person our members turn to for trusted financial guidance and everyday banking needs. This full-time, onsite role blends relationship building with hands-on financial expertise, giving you the opportunity to make a real difference in members financial lives while growing your own career in a supportive, community focused credit union.

Responsibilities include, but are not limited to:

Consultative Service: Build member relationships, open accounts, and guide members through loan applications.

Transaction Accuracy: Securely handle cash, process financial transactions, and balance drawers flawlessly.

Member Advocacy: Proactively identify financial needs to meet or exceed individual and branch performance goals.

Branch Agility: Adapt to changing branch needs, assisting with opening, closing, and routine operations.

Regulatory Compliance: Adhere strictly to credit union policies, financial laws, BSA, and OFAC regulations.

Qualifications

Required Knowledge, Skills, and Abilities

Strong interpersonal and member service skills to cultivate meaningful relationships and deliver exceptional member experiences.

Ability to explain and recommend financial products using a consultative, member-first approach that prioritizes financial well-being.

Adept at learning and utilizing new banking technologies, systems, and processes to enhance service delivery and operational efficiency.

Ability to analyze financial information, interpret credit reports, and provide appropriate banking recommendations tailored to member needs.

Proficiency in executing financial transactions with a high degree of accuracy, integrity, and attention to detail.

Strong analytical and problem-solving skills to effectively resolve member concerns and overcome operational challenges.

Must be able to transition from station to station as needed to serve members.

Education and Experience Requirement

High School Diploma or GED required

Minimum of one year of customer service, financial services, or sales experience, preferably within a credit union or banking environment.

Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.

SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Worksite address

rio rancho, NM, 87144, US

Who can apply

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