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EōS Fitness

Member Experience Leader – Gym Customer Service

phoenix, AZ

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About this opportunity

EōS Fitness lists this Member Experience Leader – Gym Customer Service opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

EōS Fitness is opening a new Phoenix gym and seeks a dynamic Member Experience Manager to lead a front desk team and deliver best-in-class member service. You will oversee member concerns, billing questions, and feedback, partnering with department managers to train staff and ensure a clean, welcoming environment.

The role emphasizes owning the member experience, driving retention through proactive outreach, and coordinating with operations to uphold cleanliness, safety, and brand values.

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Worksite address

phoenix, AZ, 85003, US

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