waypointjobs

Stretch Zone - 1008

Member Experience Manager

the woodlands, TX

Check who can apply and the requirements below before continuing.

About this opportunity

Stretch Zone - 1008 lists this Member Experience Manager opportunity in the woodlands, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Member Experience Manager – StretchZone – The Vintage

Health, Wellness & Fitness Professionals

Compensation: $13 ‑ $14.50 per hour DOE plus monthly sales & booking commissions.

At StretchZone, our mission is to improve the quality of life for as many people as possible through practitioner‑assisted stretching. We are looking for an energetic, positive, and people‑focused Member Experience Manager who is passionate about health, wellness, and helping others reach their goals. This role serves as a guide, educator, and relationship builder throughout members’ wellness journeys.

Responsibilities

Welcome every member and guest with enthusiasm and professionalism.

Build relationships that make every client feel valued and supported.

Manage scheduling, member communication, and resolve concerns.

Protect and enhance the positive culture of the studio.

Conduct introductory stretch consultations and studio tours.

Educate guests on practitioner‑assisted stretching.

Understand goals and recommend appropriate membership or packages.

Follow up with prospective members and build lasting relationships.

Improve member retention through meaningful touch points.

Encourage referrals and community involvement.

Participate in local events and partnerships.

Support studio revenue and membership growth.

Qualifications

Experience in customer service, hospitality, fitness, wellness, or sales preferred.

Comfortable with phone outreach, networking, and educating clients.

Professional, positive, and self‑motivated.

What Success Looks Like

Passion for helping others.

Strong communication and relationship‑building skills.

Competitive, goal‑oriented mindset.

Excellent organization and time management.

Ability to work in a fun, fast‑paced team environment.

Compensation & Benefits

Competitive hourly pay $13.50 ‑ $14.50 per hour DOE.

Performance‑based commissions and bonuses.

Paid training and ongoing education.

Career growth opportunities.

Employee discounts.

Opportunity for advancement.

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