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Burn Boot Camp

Member Experience Specialist

kenosha, WI

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Job description

Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Opportunity for advancement

Burn Boot Camp Kenosha is a high-energy fitness community driven by passion, integrity, and the mission to change as many lives as humanly possible. We lead with positivity, exceed the standard, and create an environment where members feel supported, inspired, and part of a family.

We're looking for an outgoing reliable service-driven individual to be the first and last smile our members see every day.

Hours: 4:15am-8am AND/OR 3pm-8PM Monday - Friday

Member Experience

Greet every member with warmth, enthusiasm, and genuine connection

Support members with check-ins, scheduling, and account questions

Create a welcoming, uplifting environment that reflects our core values

Celebrate member wins and build strong community relationships

Sales & Service

Educate prospective members on our training program and membership options

Conduct studio tours and assist with membership sign-ups and renewals

Support retail sales: restocking, displays, and transactions

Operations

Maintain a clean, organized front desk and lobby area

Assist with childwatch check-ins (if applicable)

Help with studio events, challenges, and community initiatives

Communicate effectively with trainers, leadership, and members

What We're Looking For

Positive, energetic, people-focused personality

Dependable and consistent with excellent communication skills

Ability to multitask in a fast-paced, high-energy environment

Comfortable talking to people, selling memberships, and helping members

Problem solver with an ownership mindset

Passion for health, fitness, and community impact

Requirements

Must be 18+

Basic computer and customer service skills

Ability to work early mornings, evenings, and occasional weekends

CPR/AED certified (or willing to obtain after hiring)

Why You'll Love Working Here

Be part of a mission-driven, positive, high-energy team

Make a real difference in people's lives every day

Growth opportunities within a rapidly expanding brand

Free membership

Supportive, fun, and uplifting work environment

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Worksite address

kenosha, WI, 53142, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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Last received from source 2026-10-17View job