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Job description
Member Service SpecialistWe are looking for a Member Service Specialist to provide a welcoming and responsive experience for members and visitors in Tucson, Arizona. This contract-to-permanent position is ideal for someone who enjoys solving service issues, supporting membership activities, and handling administrative tasks with accuracy. The person in this role will serve as a key point of contact for member inquiries while helping coordinate events, maintain records, and support daily office operations.Responsibilities:Deliver prompt, courteous assistance to members by addressing questions, resolving concerns, and guiding them through available services and benefits.Support registrations and on-site activities for classes, meetings, orientations, and events, including greeting attendees and assisting with check-in.Process membership changes such as renewals, transfers, separations, and profile updates while ensuring records remain complete and accurate.Maintain the member database with careful attention to data quality, confidentiality, and timely updates.Present policy and program information clearly and consistently in a way that supports organizational goals and member understanding.Keep the reception and lobby area organized, welcoming, and ready to assist individuals seeking help upon arrival.Partner with internal teams to coordinate member-related services, communicate visitor arrivals, and contribute to cross-functional support efforts.Provide administrative assistance on projects, team assignments, retail transactions, and other operational duties as business needs require.
Worksite address
tucson, AZ, 85701, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.