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Syufy Group

Member Services Associate

houston, TX

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About this opportunity

Syufy Group lists this Member Services Associate opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Member Services AssociateVilla Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!This is an entry-level position for someone who wants to learn and gain valuable experience. If you have various interests, enjoy serving in multiple roles, and want to work in a fun and dynamic atmosphere, apply today!The purpose of this position is to provide consistent quality service, accurate information regarding all areas of club operations, and to monitor Member Services Desk, including but not limited to policies and procedure.With a can-do spirit and willingness to help wherever needed, you will thrive at Villa Sport. In addition to the Member Services department, you may be trained and assigned to one or more of these club areas:CaféRecovery + Spa (reception)HousekeepingSportsFacilitiesCompensation and benefits include:Hourly, based on relevant experience to the role.401K with dollar for dollar match up to 4%.Complimentary club membership.Discounts on club products and services.Qualifications:Opening?shift availability - available to work opening shifts (4:30 am to 11:30 am) two to three times per week, and weekend opening shifts (5:30 am to 1:00 pm) as needed.Excellent phone skills; ability to handle intermittent heavy phonesEfficient, well-organized, able to handle a variety of duties simultaneouslyPrevious customer service experienceBilingual a plusMinimum 16 years of age (certification requirements vary for café roles)Five-star customer service skillsExcellent communication skillsGood organizational skillsAbility to quickly learn new tasks or technologyEnjoy working in a fast-paced and varied environment where the customer is firstCommitted and flexibleOutgoing, friendly and able to work with and serve all kinds of peopleFast learner with a variety of interestsHigh energy with a positive outlook and can-do spiritTeam player who enjoys taking on new challengesProgress toward high school diploma or college degree preferredAdditional skills and certifications required may apply to work in various departments.

Worksite address

houston, TX, 77001, US

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