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Job description
Direct Federal Credit Union is seeking a Member Services Supervisor to lead our Contact Center team in a hybrid role at our branch. You will supervise daily associate work, coach performance, and coordinate coverage while upholding policies and service standards.
This role requires at least three years of customer service experience in banking or credit union settings, plus supervisory experience, strong communication, and product knowledge to support daily operations and new initiatives.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.