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Sharon Heights Golf & Country

Member Services Coordinator

menlo park, CA

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Job description

Sharon Heights Golf & Country Club ConciergeLocated just off Highway 280 in Menlo Park, Sharon Heights Golf & Country Club has been one of the top private golf and country clubs in the United States since opening in 1962. We have a proud history of providing excellent food, service and experiences to our members.Why work here?Meals provided Tuesday through SundayScholarship program for Education/Tuition assistance for yourself or child(ren)Health benefits including medical, dental, visionPaid Time OffHoliday Bonus3% Automatic Employer Contribution to 401(k) after 90 daysJob Purpose:Sharon Heights' Concierge serves as the first point of contact for all members and guests, providing exceptional hospitality and assistance to enhance their overall experience. This role is responsible for warmly welcoming and greeting members and guests, responding to inquiries, coordinating services and amenities, and representing Sharon Heights' commitment to excellence.Job Summary (Essential Functions):Answer and direct incoming calls professionallyServe as primary contact for the main entrance gateManaging front gate intercom and fielding guest accessAssist members with inquiries, reservations, registrations, and account supportMaintain current knowledge of Club events, operations, and servicesProvide exceptional customer service and timely issue resolutionSupport website updates, event communications, and member directoriesCreate and update menus, signage, flyers, and operational documentsCoordinate restaurant reservations, room rentals, and special event logisticsMaintain office supply inventory and assist with administrative projectsSupport holiday food orders and departmental operations as neededProvide administrative support for special projects and ad-hoc requestsQualifications:High School Diploma/GED or equivalent work experience requiredOffice Management/Administration experience requiredMinimum of one year working in the hospitality industry requiredProficiency in Microsoft OfficeBasic photography and video skills, including editing and uploading to websites, archiving, etc.Excellent written and verbal communication skillsOrganized, high attention to detailAbility to multi-task in fast-paced environmentCreativeCanva ProficientOutgoing, and comfortable interacting with peoplePhysical Requirements and Work Environment:This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Sitting for extended periods of time. Manual dexterity needed for keyboarding and other repetitive tasks.Work Schedule and Hours:Full-Time, regular scheduled hours but must be flexible if needed for occasional work outside of normal business hours, holidays, & weekends.Sharon Heights Golf & Country Club is an Equal Opportunity EmployerSharon Heights Golf & Country Club is proud to be an equal opportunity workplace. Individuals seeking employment at Sharon Heights are considered without regards to any characteristic protected by federal, state, or local laws.

Worksite address

menlo park, CA, 94025, US

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