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WESTconsin Credit Union

Member Solutions Processor Specialist

menomonie, WI

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Job description

WEST consin Credit Union Job OpportunityAt WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together!What You'll Be Doing:Processes and monitors legal actions including but not limited to small claims, civil actions, garnishments, repossessions, satisfactions, bankruptcies, and foreclosures acting as credit union representative in Court proceedings.Negotiate mediation agreements as needed.Coordinates transfer of information to Law firm on accounts recommended for our attorneys.Corresponds with attorneys on legal actionsProcesses documents, and works with outside agencies on repossessions, foreclosures, sale of collateral, debt management, third party collection maintaining records and correspondence with all parties and applying paymentsComputes Month end reports, including but not limited to delinquency report, call report, and charge off reportProcesses all levies: holding funds, releasing funds, and sending funds to levy agency.Corresponds professionally with both members and agency representativesReceives signed documents and applies interest rate, payment, due date, and maturity date changesAnalyzes account applications, documents, lien perfections, forced place insurance, and credit card report in preparation of legal action.Processes all invoices and receives appropriate approval for accountingUpdates and corrects credit bureaus and responds to disputes on delinquent accounts.Works with Member Solutions VP to compute monthly charge offs.Processes all monthly charge offsCommunicates effectively (both verbal and written) with members, internal and external contacts.What You'll Need to Be Successful:Associate's degree or equivalent years of experience required2 years of related work experience requiredPrior experience in the financial/and or collections field preferred, but not requiredAbility to multitask & prioritize work tasks while providing exceptional member serviceWhy Choose WEST consin:Health, Dental, and Vision Insurance PlansAnnual Healthy Living Fund ContributionStudent Loan Repayment ProgramCompetitive SalaryImpressive 401(k) Contribution and Match PlanPaid Time Off Accrual11 Paid Holidays

Worksite address

menomonie, WI, 54751, US

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