About this opportunity
Heritage Golf Group lists this Membership Director opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Palisades Country Club | Charlotte, NC
Compensation: $75,000 - $110,000 Total Compensation (Base Salary + Commission)
About The Palisades Country Club
The Palisades Country Club is a premier private club located within the award-winning Palisades community in Charlotte, North Carolina. The club offers an exceptional lifestyle experience featuring championship golf, tennis, fitness, swimming, dining, social programming, and family‑focused amenities. Members enjoy a welcoming club culture, outstanding service, and a vibrant calendar of events designed to foster lasting connections and community.
As part of Heritage Golf Group, The Palisades Country Club is committed to delivering exceptional experiences for members while creating opportunities for growth and development for our team members.
Position Summary
The Membership Director is responsible for driving membership growth and retention by developing relationships with prospective members, guiding them through the membership sales process, and creating a welcoming experience that supports long‑term engagement.
This highly visible role serves as an ambassador for the club and works closely with club leadership to promote the club's amenities, programming, and lifestyle offerings. The ideal candidate is energetic, relationship‑driven, goal‑oriented, and passionate about hospitality and private club experiences.
Generate new membership leads through networking, referrals, prospecting, community involvement, and club events
Conduct club tours and effectively present the value and benefits of membership
Manage the full sales cycle from initial inquiry through membership enrollment
Maintain accurate prospect records and sales activity within CRM systems
Consistently achieve individual membership sales goals and revenue objectives
Develop and execute membership marketing and outreach initiatives in partnership with club leadership and corporate marketing
Member Engagement & Retention
Serve as a welcoming point of contact for prospective and new members
Support new member onboarding and orientation efforts
Foster strong relationships with members to encourage engagement and referrals
Assist with member events, networking opportunities, and club programming
Work collaboratively with department leaders to ensure an exceptional member experience
Club & Community Representation
Represent the club at community events, networking functions, and local business organizations
Build relationships with real estate professionals, local businesses, and community partners
Promote the club's golf, dining, fitness, racquet sports, aquatics, and social offerings to prospective members
Serve as a brand ambassador for both The Palisades Country Club and Heritage Golf Group
Administrative Responsibilities
Prepare membership reports, forecasts, and sales updates for club leadership
Maintain membership agreements and related documentation
Track sales performance, lead conversion activity, and retention metrics
Assist with membership communications and promotional initiatives Qualifications
3+ years of sales, membership, hospitality, business development, or related experience
Private club, golf, hospitality, luxury service, or lifestyle sales experience preferred
Proven track record of achieving sales goals and building client relationships
Strong interpersonal, communication, and presentation skills
Self‑motivated with the ability to work independently and manage multiple priorities
Proficiency with Microsoft Office and CRM systems
Ability to work evenings, weekends, and club events as needed
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.