About this opportunity
Goodwill NYNJ lists this Mental Health Assistant Director opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Posted Thursday, May 14, 2026 at 4:00 AM
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
JOB DESCRIPTION
Location:NYC- Harlem
Position Type:FLSA - Exempt
About This Role
The Assistant Director of the PROS Program supports the overall leadership, clinical integrity, and daily operations of a New York State OMH‑licensed PROS program. This role assists the Director in ensuring high‑quality, recovery‑oriented services; regulatory compliance; staff development; and achievement of program outcomes. The Assistant Director plays a critical role in supervising staff, supporting service delivery, and promoting a culture of recovery, person‑centered care, and accountability.
Program Operations & Clinical Oversight
Assist in overseeing daily operations of the PROS program to ensure services are delivered in accordance with OMH regulations and PROS standards
Assume operational leadership in the Director’s absence
Implementation of program policies, procedures, and workflows
Provide clinical oversight of PROS services, including Community Rehabilitation & Support (CRS), Intensive Rehabilitation (IR), and Ongoing Rehabilitation & Support (ORS)
Ensure services are recovery‑oriented, person‑centered, trauma‑informed, and culturally responsive
Review clinical documentation for quality, timeliness, medical necessity, and regulatory compliance
Participate in case reviews, team meetings, and interdisciplinary treatment planning
Referral Management & Coordination
Oversee the intake and admission process, ensuring timely screening, eligibility determination, documentation, and enrollment.
Conduct intake to assess eligibility, appropriateness, and service needs
Gather demographic, clinical, psychosocial, and insurance information
Coordinate admission timelines; promote timely access to care/services
Explain program services, expectations, and consent requirements to clients
Communicate with referral sources regarding eligibility, documentation needs, and admission status
Maintain referral logs in EHR, and intake tracking reports, process enrollment in CAIRS
Staff Supervision & Development
Provide direct supervision to staff and student interns, as assigned
Participate in hiring and performance evaluations
Support staff onboarding, training, coaching, and performance management.
Promote staff engagement, professional development, and adherence to ethical and clinical standards
Compliance & Regulatory Oversight
Ensure compliance with NYS Office of Mental Health (OMH) regulations, PROS service definitions, and billing requirements
Support audits, site visits, chart reviews, and corrective action plans
Collaborate with compliance, and billing teams
Monitor documentation practices to ensure services are properly documented, billed, and supported
Track program metrics such as census, engagement, and outcomes
Monitoring IPS fidelity, delivery of employment services, and track vocational outcomes.
Assist with reporting requirements and data submissions (specifically as it relates to IPS and employment)
Collaboration & Stakeholder Engagement
Collaborate with internal departments, community providers, hospitals, & referral sources
Support participant engagement, grievance resolution, and service coordination
Promote recovery principles and participant voice within program operations
Qualifications
Education : Master’s degree in Social Work, Mental Health Counseling, Psychology, or related field required. Active NYS clinical license (LMSW, LCSW, LMHC, or equivalent) required.
Experience
Minimum of three years of behavioral health experience, including at least one year of supervisory or program leadership experience.
Prior experience in a PROS program or OMH‑licensed setting preferred
Working knowledge of NY OMH PROS regulations and recovery‑oriented practice
Experience with clinical documentation, utilization, and compliance standards
Excellent organizational, leadership, and problem‑solving skills
Ability to lead teams, manage competing priorities, and support change initiatives
Proficiency with EHR systems and reporting tools
ADDITIONAL DUTIES
This position may berequiredto performadditionalduties consistent with organizational needs andstrategic priorities
What We Offer
Generous Time off policy to use when you need it
Health,wellnessand financial resources to help you achieve our personal goals
Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
Retirement matching programs and contributions
Transit and commuter benefits
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at . We are happy to assist and ensure you have an equal opportunity to apply.
#J-18808-Ljbffr
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.