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Job description
Mental Health Associate (MHA)
At Brook Lane, we believe recovery begins with compassion, structure, and human connection. As a Mental Health Associate (MHA) in our inpatient programs, you'll be a vital part of the treatment team—supporting patients during critical moments in their mental health journey and helping create a safe, therapeutic environment where healing can begin.
This role is well-suited for individuals who are empathetic, resilient, and motivated by purposeful, hands-on work.
Mental Health Associates work directly with patients of all ages within Brook Lane's inpatient units. You'll collaborate closely with nurses, therapists, and providers to support treatment plans and ensure patient safety, dignity, and engagement in care. Each shift brings variety, responsibility, and the opportunity to make a real difference.
Key Responsibilities
Provide direct patient care in a structured inpatient psychiatric setting
Support and facilitate therapeutic programming, including group activities and the Theme of the Day model
Observe patient behavior, document progress, and communicate relevant information to the treatment team
Intervene appropriately to support patient needs while maintaining safety
Foster a therapeutic milieu that promotes respect, structure, and recovery
Enforce unit rules and organizational policies in a consistent, supportive manner
Build positive working relationships within a multidisciplinary team
Assist with the training and orientation of new staff, as needed
What to Expect (Realistic Job Preview)
This is an active, on-site role that requires both physical and emotional engagement:
You will be on your feet and moving throughout most of your shift
Some desk and documentation work is required
You may need to lift or carry up to 40 pounds, as needed
Patients may experience emotional or behavioral escalations; you'll respond with calm, empathy, and safety awareness
You may assist with physical interventions when necessary to ensure safety
A valid driver's license is required, as patient transport using company vehicles may be part of the role
Qualifications
High school diploma required; Bachelor's degree in a social science preferred
Previous mental health or healthcare experience preferred
Strong communication and interpersonal skills
Ability to follow written and verbal instructions using sound judgment
Basic to moderate computer proficiency
Valid driver's license with a clean driving record
Current BLS/CPR certification (or ability to obtain)
Ability to maintain confidentiality and professional boundaries
Brook Lane is dedicated to providing compassionate, evidence-based mental health care in a supportive and collaborative environment. Our inpatient services are designed to meet patients where they are—offering structure, dignity, and hope.
You become part of a team that values:
Purpose-driven work
Collaboration and respect
Professional growth and learning
Making a meaningful impact in the lives of others
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
hagerstown, MD, 21749, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.