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Job description
Case Manager
The H.U.F. Center is seeking a compassionate and reliable Case Manager to support adults with mental health and co-occurring disorders in a psychosocial day support setting. As a Case Manager with Hope, Unity, and Freedom (H.U.F.) Center, you play a vital role in supporting adults with primary mental health diagnoses, co-occurring disorders, and/or substance use challenges. This position focuses on providing psychosocial day support services that promote independence, stability, and overall well-being. This is a hands-on, highly interactive role where you'll work closely with members throughout the day—providing direct support, facilitating interventions, and ensuring all services are clearly and accurately documented. The role requires consistency, strong interpersonal skills, and the ability to work with a diverse and sometimes high-acuity population.
Key Responsibilities
Provide direct support and case management services to assigned members
Observe, engage, and interact with members daily
Complete timely documentation within 24 hours (daily notes, monthly/quarterly reports, ISPs)
Facilitate group and individual psychosocial interventions as needed
Assist with daily program operations (meals, breaks, general support)
Collaborate with team members, caregivers, and external providers
Support members with ADLs/IADLs as appropriate
Maintain a safe, structured, and supportive environment
What to Expect
A fast-paced, team-oriented environment
Daily, consistent interaction with members
Working with individuals with mental health and co-occurring disorders
Occasional challenging behaviors requiring professionalism and strong boundaries
Some Saturday shifts required
Qualifications
Must have Virginia QMHP
Bachelor's degree in Human Services, Social Work, Psychology, or related field preferred
Experience in mental health, behavioral health, or substance use preferred
Strong communication and organizational skills
Ability to complete documentation accurately and on time
Valid driver's license preferred
Benefits & Perks
Health, Vision, and Dental Insurance
Life Insurance
Paid Time Off (PTO)
401(k) Retirement Plan
Pet Insurance
Training Reimbursement & Professional Development
And more!
Worksite address
richmond, VA, 23214, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.