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Job description
Merchandising Specialist II
nDepartment: Analytic Support
nEmployment Type: Full Time
nLocation: Sterling Heights
nReporting To: Audrey Brown
nDescription
nA Taste of Who We Are:
nBacked by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.
nOur Mission
nDelight our guest. Every meal. Every day.
nOur Core Values
nExceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
nHospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
nCollaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
nResponsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
nInnovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
nThe Experience You’ll Create:
nThe Merchandising Specialist supports merchandising operations across an assigned region of vending and micro-market locations through remerchandising execution, planogram management, assortment optimization, seasonal merchandising support, new business support, and operational support. This role contributes to product availability, sales growth, spoilage reduction, planogram compliance, and overall merchandising performance through effective execution of merchandising strategies and standards.
nKey Duties
nRemerchandising
nnnExecute approved remerchandising initiatives and resets across vending and micro-market locations to align with current planograms, assortments, and merchandising standards.
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nnImplement assortment changes, category transitions, product launches, and new SKU introductions in accordance with approved merchandising strategies.
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nnOptimize product placement, facings, and space allocation to support sales growth, inventory productivity, and customer purchasing behavior.
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n nSeasonal Support
nnnExecute seasonal merchandising initiatives, promotional changes, and holiday assortment transitions.
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nnCoordinate implementation of seasonal products and promotional merchandising plans.
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nnSupport timely execution of merchandising changes to maximize seasonal sales.
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n nNew Business Support
nnSupport new vending and micro-market installations, grand openings, and expansions.
n nMerchandising System Administration
nnMaintain accurate merchandising system data, replenishment parameters, service frequencies, asset information, and merchandising-specific attributes to support efficient field execution.
n nOperational Support
nnnProvide operational support related to merchandising execution, planograms, assortments, and inventory performance.
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nnEscalate unresolved merchandising issues and partner with Operations and Merchandising leadership to facilitate resolution.
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nnIdentify merchandising opportunities, performance risks, and process improvement opportunities while providing recommendations to improve merchandising effectiveness.
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nnAssist with special merchandising projects and continuous improvement initiatives.
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nnProvide department support during planned absences, vacations, and other business continuity needs.
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nnApply feedback received to improve performance.
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n nKey Performance Indicators
nnnStockout Percentage
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nnSales Performance
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nnUnits Per Visit
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nnSpoilage Percentage
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nnReset Completion Rate
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nnPlanogram Compliance Percentage
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n nIngredients for Thriving:
nRequired Qualifications
nnnHigh school diploma or equivalent required.
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nnStrong analytical, organizational, and problem-solving skills.
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nnProficiency in Microsoft Excel and Microsoft Office applications.
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nnAbility to manage multiple priorities while maintaining a high level of accuracy.
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nnEffective verbal and written communication skills.
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nnAbility to learn merchandising, replenishment, inventory management, and route scheduling systems.
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nnAbility to work independently while maintaining strong cross-functional partnerships.
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n nPreferred Qualifications
nnnDegree in Business, Supply Chain, Retail Management, Analytics, or a related field.
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nnExperience in vending, micro markets, foodservice, retail, convenience, consumer packaged goods (CPG), or merchandising environments.
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nnExperience conducting merchandising resets, store refreshes, product transitions, or field merchandising projects.
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nnExperience working with inventory, merchandising, or business analytics tools.
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n nSavor the Benefits:
nWe offer a range of benefits for eligibles team members, including:
nnnHealth Coverage – Medical, Dental and Vision
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nnVoluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Parental Leave
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nn401(k) with company match
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nnPaid Time Off
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nnPaid Parental Leave
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nnWellness Programs
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nnReferral bonus
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nnAdditional Perks
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n nTo see a summary of current benefits, please visit
Worksite address
sterling heights, MI, 48310, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.