About this opportunity
BDS Connected Solutions, LLC. lists this Meta Lab Manager opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Meta Lab Manager
Join to apply for the Meta Lab Manager role at BDS Connected Solutions, LLC.
Base pay range
$95,000.00/yr - $100,000.00/yr
Additional compensation types
Annual Bonus
Why Join Us
This is your opportunity to lead Meta Lab’s retail experience where technology, creativity, and human connection converge. You’ll shape the future of immersive retail and set the standard for innovation worldwide, backed by the trusted expertise of Channel Partners in partnership with Meta.
What We Offer
Biweekly pay
Health and wellness benefits plans
Flexible vacation and holiday policies
Paid parental leave
401(k) with employer matching
Referral bonus
Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
Opportunity to work with a growing company that actively rewards and promotes its employees
What You'll Do
Drive a high-performing leadership and experience expert team of 40+ associates, fostering a culture of excellence, creativity, and collaboration
Deliver world‑class, hands‑on demos of the Meta Quest Collection and Meta Ray‑Ban Display, featuring the latest innovations, highlighting Ray‑Ban Meta Gen 2, Oakley Meta Vanguard and Oakley Meta HSTN
Own the flagship’s operational success while influencing broader retail strategies for future Meta Lab locations
Serve as the ultimate subject matter expert for Meta’s ecosystem, modeling behaviors that elevate the brand and customer trust
Act as a strategic partner to Meta leadership and Channel Partners, providing insights and recommendations that shape next‑generation retail experiences
Lead all aspects of flagship operations: staffing, training, scheduling, inventory, and performance management
Drive KPIs for sales, customer satisfaction, and engagement through innovative tactics and team empowerment
Cultivate strong client relationships and champion scalable solutions for multi‑location growth
Coach and develop leaders within your team, ensuring a pipeline of talent for Meta’s retail future
What You'll Bring
Experience and Education:
5+ years of senior retail store leadership experience with proven success in building and scaling high-performing teams
Expertise in delivering premium customer experiences in a fast‑paced, tech‑driven environment
Strategic thinker with strong business acumen, operational excellence, and a passion for innovation
Exceptional communication and coaching skills that inspire and motivate
Ability to thrive in ambiguity and lead through change with confidence and creativity
Skills and Attributes:
Extremely strong interpersonal communication, soft skills, written, verbal, and on camera
Performance Management and conflict resolution skills
Ability to build and foster business relationships at multiple levels and independently
Ability to show patience and tact and remain calm under pressure
High level of initiative and self‑motivation with a continued drive to learn
Strong time management and organizational skills
Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making
Flexible availability with the ability to be on‑call as needed
Being bilingual is a plus!
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:
Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
Frequently lift and carry up to 25 lbs
Occasionally lift and carry up to 50 lbs
Continuous hand/eye coordination and fine manipulation
Equal Employment Opportunity
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
BDS Connected Solutions is an equal opportunity employer in every aspect of employment, including but not limited to selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is an at‑will employer.
We provide a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer. Visit us for more information.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.