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Kraft & Kennedy, Inc.

Microsoft Cloud Support Infrastructure Engineer

town of florida, NY

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About this opportunity

Kraft & Kennedy, Inc. lists this Microsoft Cloud Support Infrastructure Engineer opportunity in town of florida, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Infrastructure and Enterprise Systems practice group (IES) at Kraft Kennedy provides strategic guidance, technology planning, and systems design and integration services for organizations of all sizes. Within Kraft Kennedy, the IES is responsible for all cloud and on‑premises infrastructure, data center technologies, enterprise applications (e.g., messaging systems, unified communications, etc.), identity services, cloud security and compliance, and more. We are looking for an experienced technology professional with strong experience in Microsoft’s cloud infrastructure, security, and collaboration technologies to provide the highest degree of service to our clients.

You must live in one of these locations to be considered for this remote position: Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia, Vermont, DC, Kentucky, Pennsylvania, Ohio, or Washington.

Duties/Responsibilities

Implement and support infrastructure technologies such as Microsoft Azure, VMware, and networking technologies

Execute migrations of on‑premises platforms to cloud infrastructure

Manage enterprise support requests from clients subscribing to Kraft Kennedy's enterprise managed services

Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy's enterprise managed services clients, when necessary

Participate in weekly on‑call rotation for evening and weekend support assistance, as requested by enterprise managed services clients

Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues

Provide on‑site support, as necessary

Requirements

Required Skills/Abilities

Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site‑to‑site VPNs, load balancing, private endpoints, traffic managers, and application gateways

Networking (Cisco, Palo Alto, Meraki, etc.)

Active Directory and Entra ID

Microsoft Windows Server 2016 and higher

PowerShell

Experience in a technology support organization

Recommended Skills/Abilities

Additional Microsoft 365 products (Intune, OneDrive for Business, etc.)

VMware

Citrix

Azure Virtual Desktop

Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications

Education and Experience

Bachelor's degree

5+ years of experience in IT

Excellent verbal and written communication skills

Very organized and detail oriented, with a high degree of accuracy and follow‑up

Strong problem solving and technical troubleshooting skills

Compensation

Base pay range of $85,000 to $140,000, with actual salary based on qualifications, experience, and location. Certain positions may be eligible for bonuses or commissions.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Periodic after‑hours work.

Benefits

Medical, dental, life, and disability insurance

401(k) with company match

Holidays, vacation, and sick days

Cutting‑edge training on the latest technologies

Employee referral bonus program

Phone reimbursement

Equal Opportunity Employment

Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

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