About this opportunity
LTM lists this Microsoft Teams Voice Engineer opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Role Description
Job Title: Microsoft Teams Voice Engineer
Location: Houston, TX (Onsite)
Job Summary
We are seeking an experienced Microsoft Teams Voice Engineer with 7 to 11 years of experience in Unified Communications UC Microsoft Teams Voice and Enterprise Telephony solutions
The candidate will be responsible for designing implementing administering and supporting Microsoft Teams Phone Direct Routing Operator Connect Calling Plans SBCs and voice infrastructure in enterprise environments
The role requires expertise in voice migrations troubleshooting security and operational excellence
Key Responsibilities
Microsoft Teams Voice Administration
Manage and support Microsoft Teams Phone System
Configure and maintain Calling Plans Direct Routing and Operator Connect
Administer Auto Attendants and Call Queues
Manage voice policies dial plans emergency calling and voice routing policies
Monitor Teams Voice service health and performance
Enterprise Telephony Voice Infrastructure
Design and support enterprise voice solutions
Configure and manage Session Border Controllers SBCs
Troubleshoot PSTN connectivity and call routing issues
Integrate Teams Voice with telecom carriers and SIP providers
Support voice gateways and hybrid telephony environments
Migration Transformation
Lead migrations from
Cisco CUCM
Avaya
Skype for Business
Legacy PBX Systems
Plan execute and support Teams Phone deployments and migrations
Conduct voice assessments and migration readiness activities
Troubleshooting Support
Provide L2L3 support for Teams Voicerelated incidents
Analyze call quality using CQD Call Quality Dashboard
Perform Root Cause Analysis RCA for recurring issues
Resolve call drops latency jitter packet loss and media quality issues
Manage escalations and vendor coordination
Security Governance
Implement Teams governance and compliance standards
Ensure secure voice communication architecture
Configure emergency calling and compliance policies
Support audit and regulatory requirements
Monitoring Reporting
Monitor Teams Voice environment health
Generate operational and service reports
Track usage adoption and call quality metrics
Maintain documentation SOPs and knowledge base articles
Primary Skills Must Have
Microsoft Teams Phone System
Direct Routing
Operator Connect
Microsoft Calling Plans
Auto Attendants Call Queues
Voice Routing Policies
Dial Plans
Session Border Controllers AudioCodes Ribbon
SIP Trunking
PSTN Integration
Call Quality Dashboard CQD
Teams Admin Center
PowerShell for Teams Administration
Secondary Skills Good to Have
Skype for Business
Cisco CUCM
Avaya Telephony
Microsoft 365 Administration
Entra ID Azure AD
Power Platform
Network Troubleshooting
QoS Implementation
Microsoft Intune
ITIL Processes
ServiceNow
Preferred Certifications
Microsoft Teams Administrator Associate MS700
Microsoft 365 Administrator MS102
Microsoft Certified Collaboration Communications Systems Engineer
AZ104 Azure Administrator
ITIL Foundation
Other Details
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”).
Benefits And Perks
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer
The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
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Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.