About this opportunity
Alderson Loop lists this Mid-level Software Engineer opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We are seeking a mid-level hands-on engineer to help improve the stability, supportability, and operational maturity of a critical technology platform in the Investments space at a Fortune 500 Investment firm. This role is well suited for someone who enjoys solving production problems, strengthening engineering systems, and driving practical improvements across applications, cloud infrastructure, and operational workflows.
The engineer in this role will take ownership and work across teams to identify issues, implement fixes, improve monitoring and automation, and help deliver changes that make the platform easier to operate and maintain over time.
Key Responsibilities
Build and enhance automation, tooling, and platform capabilities that improve system stability and day-to-day operations
Troubleshoot production issues across application, infrastructure, and workflow layers
Read and modify existing code to resolve platform and supportability issues when needed
Strengthen monitoring through improved instrumentation, logging, metrics, tracing, dashboards, and alerting
Assess current tools and processes and improve how they are used, configured, or extended
Identify recurring problems and drive long-term fixes through implementation to increase our platform reliability
Improve incident response, runbooks, escalation paths, and day-to-day support workflows
Partner with development, platform, and support teams to improve maintainability and operational readiness
Take ownership of technical improvements from identification through delivery
Contribute to workflow and orchestration improvements, including execution visibility, reruns, and dependency handling
Participate in production support and incident response activities as needed
Technology Environment
Our core technology stack includes:C# / .NET
React
AWS, including SNS/SQS, S3, Lambda, ECS, and DynamoDB
Snowflake
Splunk
CloudWatch
OpenTelemetry
We’re also increasingly using AI-enabled tools and capabilities to accelerate development and improve how we deliver solutions.
Qualifications
Required
5+ years of software engineering or platform engineering experience
Strong hands-on coding and troubleshooting skills
Experience with object-oriented development using C#/.NET, Java, or similar languages
Experience with SQL
Experience with AWS or similar cloud platforms
Experience with monitoring and observability concepts, including logs, metrics, tracing, dashboards, and alerting
Experience investigating incidents, identifying root causes, and implementing durable fixes
Experience improving runbooks, support processes, or incident response practices
Ability to work across teams, manage ambiguity, and drive technical changes through delivery
Strong communication, collaboration, and problem-solving skills
Preferred
Experience in platform engineering, reliability engineering, DevOps, or site reliability-focused roles
Experience with the technologies in our technical stack
Experience with workflow orchestration, batch processing, or enterprise data platforms
Experience building automation to reduce manual support effort
Experience in financial services or other regulated environments
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Worksite address
baltimore, MD, 21276, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.