Mid-Market Sales Director

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Location:

This role is hybrid. 3 days a week (M, W, TH) in our San Ramon, CA or San Francisco, CA office is required.

Work Location: This role is hybrid. 3 days a week (T, W, TH) in our San Francisco office is required.

Key Responsibilities:

Create and drive revenue within a specified region or list of named accounts

Generate business opportunities through professional networking and cold-calling

Drive brand awareness, campaigns, and lead generation via networking, associations, etc.

Meet and exceed all quarterly and annual sales quotas

Own the sales cycle from lead generation to closure

Develop business plan and present the business plan during quarterly review sessions

Maintain account and opportunity forecasting within our internal forecasting system (SFDC)

Self-generate leads from a personal connections, referral partners, and regional networking events

Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Key Qualifications:

7+ years of outside enterprise Contact Center software or CRM sales experience

Be able to work independently and as part of a team in a fast pace, rapid change environment

Experience selling at the C-level

Proven track record of sales excellence

A proven sales hunter and closer

Superior professional presence and business acumen

Preferred Qualifications:

Contact Center Software Sales in less than 1,000-seat space

Knowledge of territory or accounts assigned

Benefits:

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents

Generous employee stock purchase plan

Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

The US base salary range for this role is below.

$86,800—$168,300 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here:

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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Worksite address

san francisco, CA, 94199, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.