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Remi

Mission-Critical Service Specialist

town of charlotte, NY

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Job description

Remi is seeking a Service Specialist to manage service requests from intake to resolution with urgency and accountability. You will gather information, communicate with customers, vendors, and internal teams across phone, chat, online forms, and email.

This role supports mission-critical environments across government, healthcare, and commercial sectors. It is hybrid, requiring in-office days as well as work-from-home; reliability, responsiveness, and ownership are valued.

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