About this opportunity
PuroClean lists this Mitigation/Restoration Field Quality Assurance Leader opportunity in burlington, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Opportunity to Help People in Times of Need
Opportunity to Help People in Times of Need
Benefits
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Project Team Leader
Perks
Aggressive Competitive Wages
Health Insurance
Paid Time Off
Sick Pay
Paid Training for Career Advancement
Online Mobile Courses
Flexible Scheduling
Opportunity to Help People in Times of Need
Company and Culture
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow professionally and spiritually by serving our customers, communities, and each other.
Job Position Description
With a ‘One Team’ mentality, manage and complete jobs according to PuroClean® processes per work order. Respond to service calls when needed. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Monitor all assigned jobs to ensure customer needs are met. Perform sales and marketing activities, including add-on sales and security checks. Communicate and establish relationships with commercial, insurance, and residential customers. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to the Project Manager, Operations Manager, General Manager or Owner, as appropriate, and customer are timely. Working to ensure all customer needs are met in a kind and sympathetic way, our Project Team Leaders take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service that sets up apart from our competitors in the industry.
Responsibilities
Managing Customer Satisfaction and representing the brand
Effectively perform all aspects of the production processes
Continued development of production skills and expertise
Financial asset and equipment management
Following all uniform and policy guidelines in line with the Brand Identity Guide
Always leaving job sites with a clean and orderly appearance
Coaching and training of production staff technicians
Preventative maintenance of vehicles and equipment and oversight of facility maintenance
Ensure clear communication with office staff, immediate supervisor, and fellow technicians
Qualifications
3 years direct industry experience
Willingness for continued learning and growth, ability to ‘lead and coach’ your teammates
Attention to detail in an organization, cleanliness, and care for facility, assets, and equipment
Aptitude with record keeping, recording information, and communicating ‘the message.’
Awareness and respect for safety, using care and caution with teammates and customers.
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to lift at least 50 lbs. and be comfortable on your feet for prolonged periods of time
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
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Worksite address
burlington, WI, 53105, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.