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Job description
Mobile Operations Technician: Customer-Focused Mobile Service & Sales ProfessionalOur client is transforming the automotive locksmith industry through cutting-edge robotics, mobile technology, and exceptional customer experiences. We're looking for outgoing, customer-focused professionals who enjoy helping people, building relationships, and working as part of a high-energy team. This position combines customer service, sales, and hands-on technical work. Mobile Operations Technicians work alongside a team of 3-4 technicians at retail partner locations, helping customers with automotive key replacement services while creating a positive and professional experience.What You'll Do Customer Experience & Sales (70%)Serve as the face of the company at retail partner locations.Engage customers, identify their needs, and recommend the appropriate key duplication or replacement solution.Deliver exceptional customer service that drives repeat business and customer satisfaction.Educate customers on products, services, pricing, and available options.Process transactions using tablets, mobile applications, and point-of-sale systems.Support team sales goals through strong customer engagement and relationship-building.Represent the company professionally and maintain positive relationships with retail partners.Technical & Operational Support (30%)Learn to cut, duplicate, and program automotive keys, fobs, and remotes.Test completed keys to ensure functionality and accuracy.Assist with inventory management, equipment maintenance, and daily mobile operations.Maintain a clean, organized, and professional workspace within the mobile service environment.Support teammates during busy periods and collaborate to deliver excellent customer experiences.No locksmith or technical experience required. We're looking for customer-focused professionals with strong communication skills, sales aptitude, and a desire to learn. We'll provide the technical training needed to become successful in automotive key programming and mobile service operations.What We OfferCompetitive pay + uncapped commissionsPaid training and continuous supportCompany vehicle and equipment providedBenefits (Once Permanent)Career path opportunities into leadership and management rolesHealth, dental, and vision insurance401K plan with matchPTOFlexible Spending Account (FSA)Health Savings Account (HSA)Basic Life and AD&D InsuranceCompensation: $20/hr. Exact compensation will depend on experience.SCHEDULE: Wednesday-Sunday: 8am-5pm 3-month contract-to-hire
Worksite address
cocoa beach, FL, 32931, US
Who can apply
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