About this opportunity
Jarrett Ford, Inc lists this Mobile Service Coordinator opportunity in dade city, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Ford Mobile Service CoordinatorWe are seeking a highly organized and customer-focused Mobile Service Coordinator to support and manage our growing Ford Mobile Service Program. This role is responsible for coordinating mobile repair appointments, communicating with customers, and ensuring our mobile service operations run efficiently.The Jarrett Ford's continuing growth and success is attributable to a business philosophy that is based upon a high standard of ethics and a promise to deliver the finest product and service levels in the automotive marketplace. Jarrett Ford's customer-centric approach continues to foster repeat business and drives a significant number of referrals. We realize that the truly professional nature and exceptional skills of our associates is what drives our reputation. So if you believe that you have the skills, experience, demeanor, and drive that it takes to become a Jarrett Ford team member, then we encourage you to continue with this online job application.What We OfferCompetitive PayFlexible Working HoursHealth InsurancePTO & Sick Leave401(K)Key ResponsibilitiesSchedule and coordinate Ford Mobile Service appointments for customers.Communicate with customers regarding service needs, appointment times, and repair updates.Work closely with mobile technicians, service advisors, and parts departments to ensure parts and tools are ready for each appointment.Verify repair orders and ensure proper documentation and warranty coding when applicable.Monitor and manage the mobile service schedule and route planning to maximize efficiency.Follow up with customers after service to ensure satisfaction and resolve any concerns.Assist with processing repair orders, invoices, and warranty claims when needed.Maintain accurate records of mobile service activity and reporting.QualificationsPrevious automotive service department experience preferredStrong organizational and communication skillsAbility to multitasking and prioritize in a fast-paced environmentExperience with Ford systems is a plusStrong customer service mindsetBasic understanding of automotive service and maintenanceWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Worksite address
dade city, FL, 33525, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.