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Loganville Ford

Mobile Service Technician

loganville, GA

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About this opportunity

Loganville Ford lists this Mobile Service Technician opportunity in loganville, Georgia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Mobile Service Advisor

We are currently seeking a dependable and customer-focused Mobile Service Advisor to join our team. This role is responsible for coordinating and managing off-site vehicle service appointments for our mobile service unit. You’ll serve as the key point of contact between the customer and technician, ensuring a smooth, professional, and efficient service experience whether at the customer’s home, business, or fleet location.

Benefits:

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Responsibilities:

Serve as the primary point of contact for all mobile service customers

Schedule and coordinate mobile service appointments efficiently

Conduct walkarounds and vehicle intake at the customer’s location when necessary

Communicate clearly with customers about service needs, estimates, and next steps

Document customer concerns, review work orders, and obtain approvals for additional services

Ensure proper follow-up after services are completed

Assist with mobile service van inventory management and preparation

Work closely with technicians and the fixed ops team to ensure seamless communication and workflow

Promote dealership services and build lasting relationships with mobile service clients

Qualifications:

Previous experience as a service advisor or in a customer-facing automotive role preferred

Strong communication, time management, and organizational skills

Ability to work independently while maintaining professionalism and accountability

Familiarity with dealership DMS or CRM systems is a plus

Valid driver’s license and clean driving record required

Ability to multitask and adapt in a fast-moving environment

A customer-first attitude with a passion for delivering high-quality service

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Worksite address

loganville, GA, 30249, US

Who can apply

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