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Morgan Stanley

Morgan Stanley at Work Marketing, Assistant Vice President

purchase, NY

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Job description

Assistant Vice President- Morgan Stanley At Work Marketing

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

The Morgan Stanley at Work marketing department focuses on creating strategies and solutions that help foster client and segment engagement and support advisors to win and retain business. This group is broadly responsible for branding, communications, strategic marketing initiatives, and driving growth for the corporate/institutional suite of businesses.

Position Summary:

The Assistant Vice President- Morgan Stanley at Work Marketing will be responsible for driving multi-channel digital marketing driving deeper engagement during the participant's lifecycle. These effort tie to lead warming and overall engagement of products and services available to employees that receive Morgan Stanley at Work's corporate services across stock plan, financial wellness and more. This individual's efforts will be directly connected to key strategic communications to establish and build relationships with employees receiving workplace benefits from Morgan Stanley at Work. This individual will serve as the lead marketer for various campaigns and will lead the execution related to positioning, messaging, channel mix & measurement/attribution.

Principal Areas of Responsibilities:

Define cross-channel campaign strategy on across B2C audiences for various programs and initiatives.

Partner cross-functionally to implement omnichannel tactics to engage key customer segments.

Drive best-in-class growth and communications across the customer journey utilizing modern tools and AI.

Synthesize data insights across customer demographics and web analytics to optimize engagement touchpoints and improve conversion.

Tap into customer insights and competitive intelligence to inform the go-to-market strategy and over time, improve adoption tactics.

Actively engage with key stakeholders throughout the organization including technology, legal, compliance, risk, field communications, and other corporate marketing teams to ensure alignment and deliver on key business initiatives.

Evangelize the marketing experiences and associated journeys with internal stakeholders and key business partners.

Knowledge and Skills Required:

Undergraduate degree required

3-5 years of marketing and/or communications experience within financial services

Experience leading marketing campaigns, both strategic direction and execution

Agency experience is a plus (account management or strategy)

Knowledge and passion for understanding the customer journey and client insights

Solid analytical and leadership skills

Excellent interpersonal, collaboration, client focus and organizational skills

Strong ability to communicate & present to large audiences

Ability to simultaneously manage and prioritize multiple engagements

Knowledge of legal and compliance policies related to financial service industry a plus

Experience with leveraging multiple marketing channels

Excellent written and verbal communication skills

Worksite address

purchase, NY, 10577, US

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