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Job description
Amherst, NY
nBrooklyn, OH
nFull time
nR-41542
nLocation:
n4224 Ridge Lea Road, Amherst New York
nJob Summary
nThe Mortgage Loan Closer is responsible for preparing and reviewing closing documents to ensure timely and accurate loan closings. This role works closely with Loan Officers, Processors, Title Companies, and other stakeholders to coordinate all aspects of the closing process. The Closer ensures compliance with investor guidelines, legal requirements, and internal policies while delivering excellent customer service.
nEssential Functions
nnnReview loan files to confirm all conditions are met and the file is ready for closing.
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nnVerify title commitments, insurance policies, sales contracts, and other documentation for accuracy and compliance.
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nnInput and validate loan data in the loan origination system to generate closing documents.
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nnCoordinate with Settlement Agents to obtain and review Closing Disclosures or HUD-1 statements.
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nnEnsure closing packages are complete, accurate, and meet agency/investor requirements.
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nnCommunicate effectively with internal teams and external partners to resolve issues and ensure smooth closings.
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nnConfirm all pre-closing requirements are satisfied before authorizing the disbursement of funds.
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nnMaintain accurate records and documentation in accordance with company policies and regulatory standards.
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nnMonitor and manage assigned pipeline to meet closing deadlines.
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nnSupport post-closing processes by ensuring documentation is properly executed and submitted.
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nnPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
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nnComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
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n nEducation
nnHigh School Diploma or equivalent experience (required)
n nWork Experience
nn1+ years of experience in mortgage loan closing or a related mortgage operations role. (preferred)
n nSkills
nnnUnderstanding of the mortgage lifecycle from application to funding.
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nnBasic knowledge of Conventional, FHA, VA, and USDA loan programs.
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nnFamiliarity with RESPA, TRID, and other applicable lending regulations.
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nnAccuracy in reviewing documents and entering data.
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nnAbility to manage multiple files and meet deadlines in a fast-paced environment.
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nnStrong communication skills and a customer-first mindset.
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nnExperience with loan origination systems
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nnProficient with Microsoft Office tools.
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nnWorks well with others and contributes to a positive team environment.
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nnComfortable with change and able to adjust to shifting priorities.
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nnHigh level of trustworthiness, accountability, and a selfless, team-oriented attitude. Ability to maintain confidentiality in dealing with highly sensitive client information.
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n nCore Competencies
nnAll KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.
n nPhysical Demands
nnGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
n nWork Location Category
nnHybrid (2+ days)
n nCOMPENSATION AND BENEFITS
nThis position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
nPlease click here ( for a list of benefits for which this position is eligible.
nKey has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
nJob Posting Expiration Date: 09/30/2026
nKeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
nQualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
n#LI-Hybrid
nKeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.
Worksite address
cleveland, OH, 44101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.