About this opportunity
United Community Banks Inc. lists this Mortgage Loan Officer Assistant opportunity in tuscaloosa, Alabama. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
United Community is seeking a highly organized and customer-focused Mortgage Loan Officer Assistant. As a Mortgage Loan Officer Assistant, you will support our Mortgage Loan Originator (MLO) or Sales Manager. In this role, you will help move prospective clients through the loan process by providing sales support, loan coordination, document collection, customer service, and end-to-end follow-through. Your work will directly increase MLO productivity and contribute to an exceptional borrower experience.
What You’ll Do
Monitor loan files and ensure efficient, accurate processing through closing
Organize and track active loans as directed by the MLO
Obtain borrower applications and assist with pre-qualification
Deliver superior customer service to borrowers and partners
Complete and review required forms; collect documentation and fees
Submit files to underwriting and ensure compliance and accuracy
Manage inbound calls for the MLO and ensure professional communication
Maintain the MLO database and coordinate submissions to processing and closing
Assist with pricing scenarios and rate locks
Provide loan status updates to borrowers and maintain pipeline visibility
Learn and utilize internal mortgage technology and loan systems
Maintain strong working knowledge of FNMA/FHLMC, FHA, VA, USDA, and other mortgage programs
Follow all federal and state lending compliance guidelines
Requirements For Success
High School Diploma or equivalent
2+ years of experience as a loan coordinator, loan originator assistant, or processor
Active NMLS license
Proficiency in Microsoft Office
Strong internet research skills and comfort using online tools
Preferred:
Associate’s or Bachelor’s degree
Experience with Encompass and Mortgage Returns
Knowledge of FNMA/FHLMC, FHA, VA, USDA, and other current mortgage loan products
Conditions of Employment
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
FLSA Status: Non-Exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range
USD $18.00 - USD $23.75 /Hr. #J-18808-Ljbffr
Worksite address
tuscaloosa, AL, 35485, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.