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Coast One Mortgage

Mortgage Regulatory Complaints Team Lead

coppell, TX

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Job description

Newrez seeks a Supervisor, Homeowner Advocacy to lead a team of Regulatory Complaint Writers handling consumer complaints from regulatory agencies. You will guide investigations, ensure accuracy, and meet deadlines, coordinating with Legal, Compliance, and Operations to resolve issues promptly.

You’ll monitor workloads, coach staff, and report on trends while maintaining complaint tracking and portal submissions. This role is on-site at our Coppell, TX location with opportunities for growth.

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Worksite address

coppell, TX, 75019, US

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