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City National Bank

Mortgage Support Specialist II- Project Review

phoenix, AZ

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Job description

MORTGAGE SUPPORT SPECIALIST II- Project Review

nWHAT IS THE OPPORTUNITY?

nThe Mortgage Support Specialist II is responsible for analyzing condo project documentation by reviewing various documents like Homeowners Association (HOA) questionnaires, master insurance policies, appraisals, budgets, bylaws, and other legal documents to determine a project's eligibility for different types of financing (FHA, VA, Conventional).

nThe Mortgage Support Specialist II is also responsible for ensuring files are complete with all applicable documentation required for a decision to be rendered prior to underwriting.

nWHAT WILL YOU DO?

nnnAnalyze condo project docs.

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nnAssess if a condominium project meets the requirements of relevant agencies and lenders, including Fannie Mae, Freddie Mac, FHA, VA, and others, considering factors like financial viability, occupancy rates, and potential risks.

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nnObtain project approval for various condo and co-op projects.

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nnCommunicate effectively with loan officers and other internal teams to request additional information or clarification.

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nnEnsure applications are processed in a timely manner, meeting established service level agreements (SLAs).

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nnAssist in troubleshooting application-related issues and escalate complex problems to the manager.

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nnKeep up to date with industry regulations and company policies regarding mortgage applications.

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nnContribute to process improvement initiatives to streamline the application intake process.

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nnReceives and uploads conditions/documents pertaining to loans.

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nnInitiates third party orders such as but not limited to appraisal, title, flood, insurance, credit, verifications of employment, etc.

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nnEnsure hazard and flood policies are acceptable and meet City National Bank's requirements.

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nnReview and clear conditions within authority.

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nnPerform routine data entry and validation tasks.

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nnOther duties as/or assigned by management.

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n nWHAT DO YOU NEED TO SUCCEED?

nRequired Qualifications *

nnnH.S. Diploma

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nnMinimum 2 years of recent mortgage experience.

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nnMinimum 2 years of administrative/office clerk experience.

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n nAdditional Qualifications

nnnAbility to identify and resolve problems in a timely manner.

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nnStrong attention to detail and accuracy.

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nnAbility to maintain high levels of performance, especially in stressful situations.

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nnExcellent written and verbal skills.

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nnExcellent organizational skills.

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nnProficient PC skills, including Microsoft Office and Loan Origination systems.

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n nWHAT'S IN IT FOR YOU?

nCompensation Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location.

nBenefits and Perks

nAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

nnnComprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

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nnGenerous 401(k) company matching contribution

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nnCareer Development through Tuition Reimbursement and other internal upskilling and training resources

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nnValued Time Away benefits including vacation, sick and volunteer time

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nnSpecialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

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nnCareer Mobility support from a dedicated recruitment team

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nnColleague Resource Groups to support networking and community engagement

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n nGet a more detailed look at our

nABOUT US

nSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at

nINCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

nCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

n*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

nUnless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

n#LI-RK

n#CA-RK

Worksite address

phoenix, AZ, 85003, US

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