About this opportunity
Inoapps lists this MS Functional Support Analyst (ERP) opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Oracle EBS And Fusion Support SpecialistThis position involves the provision of functional support to managed services customers for Oracle EBS and Fusion across Financials, Procurement and Projects. This will involve dealing with incidents, requests, changes and problems while liaising with technical support and service delivery teams.The role is predominantly remote though it may involve occasional visit to internal offices and client sites.ResponsibilitiesEnd-to-end support of Oracle customers through Incident, Problem and Change management.Ad hoc project requirements (providing estimates and implementing changes)Providing advice and guidance to customers verbally or in writing on a timely basis, according to defined SLAs.Take the lead on individual service improvement initiatives identified by the Team Lead / Team, and ensure their deliveryProactively analyse and identify repeating issues and problems in order to fix problem, provide workarounds and/or create knowledge document in line with problem management practices.Identify and contribute towards continuous improvement of Standard Operating Procedures and Support Documentation.Provide technical input to client reviewsMaintain and develop technical knowledge and skillsAssist in functional pre-sales and support transitionsProvide support on a 24x7 basis for critical incidents via shift rotationEvaluate and promote new technologies and enhancementsQualifications4-6 years experience, supporting Financials, Procurement and Projects within Oracle Fusion as necessity with hands on experience supporting Oracle EBS desirable.Excellent communication and customer engagement skillsExperience of working in a managed services teamFunctional understanding, along with exposure to areas such as Human Resources and Payroll as well as writing SQL queriesITIL awareness and experienceCertified by Oracle in Fusion for Financials and Projects.About UsWe focus exclusively on delivering innovative Oracle On-Premises and Oracle Cloud applications and technology solutions for our clients, which deliver operational excellence and maximise the benefits of their Oracle investment. Choose Inoapps and we'll support you throughout your Oracle journey, working in partnership to deliver superior solutions with lasting value.Job InfoJob Identification 521Job Category Managed Services/SupportPosting Date 03/25/2026, 01:49 PMJob Schedule Full timeLocations USA - Houston Office
Worksite address
houston, TX, 77001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.