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H&R Block, Inc.

Multi-Office Experience Leader: Drive Client Experience & Ops

south wethersfield, CT

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About this opportunity

H&R Block, Inc. lists this Multi-Office Experience Leader: Drive Client Experience & Ops opportunity in south wethersfield, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.

Job description

H&R Block seeks a seasoned Multi-Office Leader (Area Experience Leader) to oversee 4–6 retail offices, ensuring a consistently premier client experience. You will coach Tax Professionals and Client Service Professionals, align staffing and compliance, and drive revenue and performance across locations.

This hands-on leadership role balances strategic oversight with in-office presence, traveling between offices to maintain a strong, client-focused culture and operational excellence.

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