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Job description
Multi-Unit Operations ManagerWe're looking for a hands-on Multi-Unit Operations Manager to support and develop General Managers across a growing restaurant group.This is a highly visible, field-based leadership role focused on strengthening restaurant operations, developing managers, reinforcing standards, and driving consistent execution across multiple locations.You'll work directly alongside GMs and restaurant leadership teams, providing real-time coaching and accountability while helping implement systems, training programs, service standards, and company initiatives.A major part of the role will also be supporting new restaurant openings, from hiring and training through mock service, opening execution, and post-opening stabilization. When needed, you may temporarily step into an opening GM role to help establish the team and operation.This is not a desk-based leadership position. We're looking for someone who enjoys being in the restaurants, working with teams, solving problems, and turning expectations into consistent execution.What You'll Own:Coach, develop, and hold General Managers accountable to operational and hospitality standardsConduct regular restaurant visits and one-on-ones with GMsIdentify leadership gaps and develop future GMs and management talentReinforce standards for service, hospitality, food, beverage, cleanliness, sanitation, and guest experienceEnsure training, manager meetings, pre-shifts, and operating systems are consistently executedReview sales, labor, COGS, guest feedback, and other performance metrics with GMsSupport action plans for underperforming restaurants or managersLead implementation of new systems, menus, promotions, training programs, and operational initiativesPartner with Culinary, Marketing, and Operations leadership on cross-functional rolloutsSupport hiring, onboarding, training, mock services, soft openings, and grand openingsHelp establish opening culture, systems, and leadership standards from day oneProvide hands-on restaurant coverage during leadership transitions, staffing gaps, high-volume periods, and business needsWhat You Bring to the Table:Strong restaurant operations background with experience leading managers and teamsPrevious General Manager or multi-unit leadership experienceProven ability to coach, develop, and hold leaders accountableNew restaurant opening experience strongly preferredComfortable leading both FOH and BOH operationsStrong understanding of hospitality, service standards, guest recovery, labor, COGS, and restaurant financialsExcellent communication, organization, and follow-throughAbility to manage multiple restaurants, priorities, personalities, and initiativesComfortable working directly on the restaurant floor during active serviceFamiliarity with restaurant technology and operating systemsValid driver's license and ability to travel between locationsFlexibility to work evenings, weekends, holidays, openings, and peak business periodsWhy You'll Love This Role:This is an opportunity to have a real impact across multiple restaurants, rather than simply overseeing a scorecard from a distance.You'll have a direct hand in developing GMs, strengthening restaurant teams, improving operational consistency, and helping launch new locations. The right person will have the opportunity to grow alongside an expanding hospitality organization while working closely with executive leadership.If you're a strong restaurant leader who gets energy from developing people, improving operations, and being where the action is, we'd love to hear from you.
Worksite address
denver, CO, 80202, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.