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Job description
The Clinical Director is a key member of the leadership and management team, responsible for leading the multidisciplinary clinical team and overseeing DV Therapy’s clinical operations. This role ensures the delivery of high-quality care by implementing best practices, optimizing utilization, and maximizing the team’s potential. The Clinical Director upholds DV Therapy’s Core Values, passion, and purpose while maintaining compliance with industry regulations and fostering a culture of excellence and continuous improvement. The Clinical Director also plays a vital role in implementing the Entrepreneurial Operating System (EOS) to enhance operational efficiency, leadership development, and team accountability.
The Clinical Director reports to the COO and CEO.
Responsibilities
Leadership and Administration Supervise and provide guidance to clinical staff
Develop and implement clinical policies and procedures for best practices to ensure high-quality patient care
Monitor and evaluate clinical programs to improve effectiveness and efficiency
Coordinate with other departments to streamline operations if needed
Compliance and Quality Assurance Ensure adherence to HIPAA, state, and federal healthcare regulations
Oversee audits and quality control measures to maintain compliance, with industry standards
Conduct/assign random monthly audits of at least 10% of treatment notes, providing written and verbal feedback
Implement corrective action plans when compliance issues arise
Maintain accurate and confidential clinical records
Collaborate with other clinical leaders, both internally and externally
Staff Development & Training Assist with recruiting, interviewing, hiring, training, and retaining clinical staff
Provide ongoing professional development and training opportunities
Conduct performance evaluations and address staff concerns
Ensure all DV Therapy locations operate with consistent standards of care and clinical excellence
Client and Community Relations Provide feedback to client intake process
Address client concerns and ensure a high standard of care. If concerns are not clinical, redirect concerns to upper management
Develop and maintain relationships with external partners such as healthcare providers, insurance companies, and regulatory agencies
Advocate for patient needs and implement improvements in service delivery
Financial and Operational Oversight Assist in budget planning for clinical programs and resources
Ensure efficient use of resources without compromising quality of care
Monitor clinical productivity and adjust workflows as needed
Exhibit and uphold DV Therapy’s Core Values R - Respect
E - Engaged and driven
S - Super flexible
P - Proficient
E - Empathetic with Emotional Intelligence
C - Communicative and Collaborative
T - Tenacious
Business and Leadership Implement EOS principles, including the Vision/Traction Organizer (VTO), Level 10 Meetings, and Rocks, to drive strategic alignment and accountability
Understands that this position follows GWC of the EOS Framework Gets It – Has a deep understanding of the role, the company’s vision, and the responsibilities required to succeed. Quickly grasps expectations and aligns with company goals
Wants It – Demonstrates a genuine passion for the work, takes ownership, and is motivated to excel in the role
Capacity to Do It – Possesses the necessary skills, experience, and time management abilities to effectively perform the job at a high level
Additional Responsibilities
Other responsibilities and duties may be assigned as needed to support DV Therapy’s mission, growth, and operational needs
Travel to all 5 locations: Los Angeles, Bakersfield, Covina, Palmdale, and Santa Fe Springs
Qualifications
Master’s degree required with an emphasis in Applied Behavior Analysis, Psychology, Counseling, Education, Special Education, Child Development, Social Work, or a related field
Board Certified Behavior Analyst (BCBA) in good standing with the Behavior Analyst Certification Board (BACB)
Minimum 2 years in a leadership position
Ability to lead and prioritize multiple tasks at a time in a dynamic environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Strong service mentality and a focus on achieving defined operational standards
Ability to go to all 5 locations: Los Angeles, Bakersfield, Covina, Palmdale, and Santa Fe Springs
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Worksite address
covina, CA, 91722, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.