About this opportunity
Cygna Labs lists this Named Account Manager opportunity in city of overland park, Kansas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About the role
Cygna Labs is seeking an experienced Named Account Manager to own and grow a portfolio of assigned strategic accounts, including a number of Fortune 100 customers.
As the primary commercial owner of these relationships, you will be responsible for revenue growth, account expansion, and retention across our full portfolio of DDI, security, and compliance solutions. The role combines renewal and retention work with the identification of new revenue opportunities inside accounts we already serve. This position reports to the Senior Director of Sales.
About Cygna Labs
Cygna Labs is an industry leading cybersecurity company and one of the top three global DDI vendors. Our DNS, DHCP, and IP address management products support the network infrastructure of some of the largest organizations in the world, alongside our security and compliance solutions. Customers rely on Cygna Labs to detect and mitigate data security threats, maintain compliance, and optimize IT productivity.
What you will do
Own revenue, expansion, and retention targets across an assigned portfolio of named accounts
Develop and execute strategic account plans that map customer priorities to Cygna Labs DDI, security, and compliance solutions
Lead renewal and contract negotiation processes, securing terms that meet customer needs while protecting recurring revenue
Build relationships across network and security teams, IT leadership, and executive stakeholders within each account
Identify upsell opportunities within your accounts and refer cross sell opportunities to the Account Executive team
Maintain accurate records of account activity, pipeline, and forecast in CRM, and deliver reliable forecasts to sales leadership
Serve as the voice of the customer internally, contributing feedback that informs product roadmap and service decisions
Monitor industry trends and competitor activity to guide account strategy
Participate in quarterly business reviews, strategic planning sessions, and industry events
What you bring
Required
Five or more years in B2B technology sales or strategic account management
A track record of exceeding sales targets and growing revenue within an assigned base of named or enterprise accounts
Experience selling networking, infrastructure, cybersecurity, or SaaS solutions
Consultative sales skills across discovery, value positioning, objection handling, negotiation, and closing
Experience managing sales cycles involving technical evaluators, IT leadership, and executive stakeholders
Strong account planning, pipeline management, and forecasting discipline
Excellent verbal, written, and presentation communication skills
Experience with Salesforce or a comparable CRM platform
Ability to work independently in a remote environment, with strong time management and organization
A bachelor's degree is preferred but not required, and equivalent professional experience counts
Nice to have
Familiarity with DDI, DNS, DHCP, or IPAM
Experience with competitive displacement in technical accounts
Bilingual or multilingual, or prior international sales experience
Experience with outreach and data enrichment tools
Success in this role requires a willingness to invest time in learning Cygna Labs proprietary solutions, including our technical differentiators and product capabilities, and the ability to translate complex technical concepts into clear business value for both technical and non technical audiences.
This role is remote within the United States, with occasional travel to customer sites, Cygna Labs offices, and industry events.
Note to search firms and staffing agencies
This is an internal search and we are not accepting agency submissions. Unsolicited resumes sent without a signed agreement and a written request from Cygna Labs HR will not create any fee obligation.
Equal opportunity
Cygna Labs is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and provide equal opportunities for growth and advancement. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Worksite address
city of overland park, KS, 66213, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.