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American Furniture Rentals

National Accounts Client Experience Lead

pennsauken township, NJ

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Job description

American Furniture Rentals is seeking a National Accounts Coordinator to manage the flow of information between branch locations and national accounts, answer questions, resolve complaints, and address emergencies to uphold top-tier account satisfaction.

The role involves coordinating invoicing, quotes, master leases, and timely monthly billing, maintaining clear NAV-driven records, training new staff, and ensuring accurate contracts and collections for all national accounts.

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