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MARSHALLTOWN YMCA-YWCA

National Core Indicators and Incident Management Project Director

richmond, VA

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About this opportunity

MARSHALLTOWN YMCA-YWCA lists this National Core Indicators and Incident Management Project Director opportunity in richmond, Virginia. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Unit: School Of Education MBU

Department: SOE Spec Ed and DP PPD

Department Summary: The Partnership for People withDisabilities at Virginia Commonwealth University celebrates over 40years as Virginia’s University Center for Excellence inDevelopmental Disabilities Research, Training and Dissemination( We are seeking a dynamic person to serveas National Core Indicators and Incident Management ProjectDirector. This position will be open rank with an anticipatedslotting of Research Administrator 1 Job Code: 34211.

Duties & Responsibilities

Coordinate daily operations for statewide research, survey, andquality management projects related to Medicaid HCBS services.

Manage project timelines, deliverables, reporting requirements,and operational workflows across multiple contracts andprojects.

Coordinate with a team on the implementation of the NCI-IDD andNCI-AD surveys, including participant outreach, interviewscheduling, interviewer coordination, and completion tracking.

Recruit, train, supervise, and monitor interviewers and QualityAssurance Specialists (QAS), including part-time remote staff.

Provide coaching, performance feedback, and support related tocomplex review scenarios and protocol implementation.

Coordinate and monitor the Incident Management Look BehindReview process, including reviewer assignments, corrective actionreview activities, and quality assurance procedures.

Develop and maintain project protocols, workflows, trainingmaterials, documentation systems, and internal trackingprocesses.

Conduct and oversee quality assurance and inter-raterreliability activities to ensure consistency and accuracy acrossreviewers and interviewers.

Manage project data preparation and quality assuranceactivities, including data cleaning, de-identification of sensitiveinformation, variable recoding, handling missing data, andcoordinating the integration of survey and administrative datasetsto support reporting and evaluation activities using systemsincluding REDCap, SPSS, and Excel.

Maintain compliance with HIPAA, data security, confidentiality,and contractual requirements.

Oversee project databases and data systems, including REDCapand other internal tracking systems. Work with staff to clean, analyze, and summarize project data

Produce bi-weekly, monthly, quarterly, and annual reports,presentations, infographics, and dissemination materials.

Respond to participant, family member, provider, stakeholder,and funder inquiries regarding project activities.

Work with teams to present findings and project updates tostate agencies, committees, and stakeholder groups. Serve as a liaison among state agencies, contractors, and communitypartners.

Follow established urgent and non-urgent unmet need protocols,including coordination with Adult Protective Services whennecessary.

Other duties as assigned

Qualifications

Minimum Qualifications

Strong organizational, project management, and communicationskills.

Experience coordinating research, healthcare, qualitymanagement, human services, or large-scale data collectionprojects.

Experience supervising or coordinating staff, contractors,interviewers, or project teams.

Experience working with databases, reporting systems, and datamanagement tools.

Ability to analyze and interpret data and generatereports.

Ability to work independently and manage multiple prioritiessimultaneously.

Demonstrated ability to exercise sound judgment,problem-solving, and professionalism.

Demonstrated ability to work in and foster an environment ofrespect, professionalism and civility with a population of faculty,staff, and students from all backgrounds and experiences, or acommitment to do so as a staff member at VCU.

Preferred Qualifications

Bachelor’s degree in public health, psychology, social work,sociology, health administration, research administration, humanservices, or related field, or equivalent combination of trainingand experience.

Experience with Medicaid HCBS programs, including intellectualand developmental disability service systems.

Experience with National Core Indicators (NCI) surveys orsimilar quality management initiatives.

Experience conducting or supervising desk reviews, audits, orquality assurance activities.

Experience with inter-rater reliability processes.

Experience with REDCap, SPSS, and Excel.

Experience working with state agencies, contracts, or federallyfunded projects.

Salary Range: $61,900.00-$78,000

Benefits : All full-time university staff are eligible for VCU’s robust benefitspackage that includes comprehensive health benefits, paid annualand holiday leave, generous tuition benefits, retirement planningand savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunitiesfor career development and advancement, and more.

FLSA Exemption Status: Exempt

Hours per Week: 40

Restricted Position: Yes

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 34211N - Research Administrator1

Contact Information

Contact Name: Partnership forPeople with Disabilities HR

Contact Email:

#J-18808-Ljbffr

Worksite address

richmond, VA, 23214, US

Who can apply

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