Job description
Category: Manufacturing
Location: Dallas Texas United States
Network Administrator (Network + Desktop Support) — Dallas, TX
Type:Full-time (W2)
Location: Remote, Texas preferred
Travel: Expect to travel to Dallas once a quarter
Overview
We are seeking aNetwork Administratorwith strong hands-on experience innetwork administrationcombined withdesktop support / end-user support. This role will be responsible for maintaining and improving the organization’s network and core infrastructure, while also providing high-quality technical support to internal users. The ideal candidate is comfortable troubleshooting across the stack—from WAN/VPN and cloud networking (includingCato Cloud) to virtualization (VMware) and endpoint issues.
Responsibilities
Network & Infrastructure
Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments.
Support and manageCato Cloud(e.g., connectivity, policies, security controls, troubleshooting, user/site onboarding).
Maintain network security best practices (patching, access control, segmentation, and incident response support).
Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues.
Document network topology, configurations, standards, and runbooks.
Virtualization & Systems
SupportVMwareenvironments (e.g., ESXi/vCenter operations, VM provisioning, performance monitoring, backups coordination).
Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable).
Participate in maintenance windows, upgrades, and continuous improvement initiatives.
Desktop / End-User Support
Provide Tier 2/3 desktop support for Windows/macOS endpoints and common productivity tools.
Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room tech as needed.
Manage onboarding/offboarding technical tasks (accounts, devices, access, security baselines).
Maintain strong customer service, clear communication, and timely ticket updates.
Requirements
Solidexperience combiningnetwork administrationanddesktop/end-user support.
Hands-on experience withVMware(vSphere/ESXi/vCenter) and Cato Cloud
Experience working with ticketing systems, documentation, and ITIL-style practices.
General infrastructure / networking certifications (preferred)
DetailsOriginally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.