About this opportunity
ManpowerGroup Global, Inc. lists this Network Consulting Engineer - Data Center opportunity in town of norway, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Our client, a leading enterprise technology services organization, is seeking a Data Center High Touch Engineer (HTE) to join their team. As a Data Center High Touch Engineer, you will be part of the Network Services organization supporting enterprise data center and network operations teams. The ideal candidate will have strong communication skills, a proactive troubleshooting mindset, and the ability to lead in high-pressure situations, which will align successfully in the organization.
Job Title
Data Center High Touch Engineer (HTE)
Location
Remote/East Coast
Pay Range
$65 per hour W2 / Benefits
What’s the Job?
Lead escalation support and resolve Severity 1 and Severity 2 network incidents across data center, routing, switching, and WAN environments
Drive complex troubleshooting efforts in partnership with Cisco TAC while keeping customers and internal teams informed
Provide Root Cause Analysis (RCA) reports including root cause, corrective actions, and prevention recommendations
Act as a customer-facing technical advisor, building trust and maintaining strong technical and management relationships
Support Quarterly Business Reviews (QBRs), technical documentation efforts, and informal knowledge transfer sessions
What’s Needed?
3–4 years of hands‑on experience in routing, switching, and data center networking environments
Strong understanding of Nexus (NX-OS), ACI, XR, vPC, VXLAN, OSPF, and BGP
Proven experience troubleshooting complex, real‑world network issues in fast‑moving environments
CCNP Route Switch or equivalent practical experience (Cisco TAC / HTTS background a plus)
Confident verbal and written communication skills for customer‑facing engagements
What’s in it for me?
Opportunity to work in mission‑critical, enterprise data center environments
High‑visibility, customer‑facing role with hands‑on technical ownership
Collaboration with senior engineers and Cisco TAC on advanced network challenges
Professional growth through exposure to cutting‑edge data center technologies
Competitive compensation and long‑term career potential
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.