About this opportunity
UnitedHealth Group lists this Network Program Manager - Remote opportunity in eden prairie, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Network Program Manager is responsible for leading cross-functional initiatives that support provider network operations, data management, credentialing technology, operational reporting, process improvement, and implementation efforts across Optum Health. This role serves as a key liaison between business stakeholders, operations teams, technology partners, vendors, and leadership to drive strategic initiatives, improve operational efficiency, and deliver high-quality business outcomes.
The ideal candidate is a proactive problem solver with strong project management, relationship management, analytical, and communication skills who can manage multiple priorities in a fast-paced environment while driving accountability and measurable results.
You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
Program & Project Management Lead complex initiatives from intake through implementation, monitoring timelines, risks, dependencies, and deliverables
Develop and maintain project plans, status reports, meeting materials, and executive updates
Conduct cost-benefit analyses (CBAs), business impact assessments, and data analysis to support strategic decision-making
Facilitate cross-functional meetings, document decisions, and drive action item completion
Coordinate implementation, enhancement, and optimization efforts across operational and technology teams
Monitor project health and escalat risks or barriers as appropriate
Operational Excellence & Process Improvement Identify opportunities to improve operational workflows, reduce manual effort, and increase efficiency
Lead process mapping, documentation, and standardization initiatives
Develop and maintain SOPs, job aids, and governance documentation
Drive continuous improvement efforts aligned with organizational goals
Data, Reporting & Insights Develop and maintain operational reporting, dashboards, and performance metrics
Analyze trends, identify opportunities, and provide actionable recommendations to leadership
Support data governance and ensure accuracy, consistency, and integrity of reporting
Translate complex operational data into meaningful business insights
Stakeholder & Customer Partnership Build strong partnerships across provider network operations, credentialing, technology, implementation, and leadership teams
Serve as a trusted advisor and point of contact for assigned initiatives
Communicate project updates, risks, accomplishments, and recommendations to stakeholders
Facilitate alignment across business partners to achieve shared objectives
Vendor & Technology Support Support vendor relationships and ongoing performance monitoring
Coordinate issue resolution and enhancement requests with internal and external partners
Evaluate technology capabilities and identify opportunities for automation and optimization
Participate in testing, implementation, and change management activities
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
5+ years of project, program, operations, healthcare, or business management experience
3+ years of experience leading cross-functional initiatives
Experience developing operational reporting and performance metrics
Demonstrated ability to manage multiple priorities and deadlines
Demonstrated experience conducting cost-benefit analyses and presenting recommendations to leadership
Advanced Microsoft Office skills including Excel, PowerPoint, Teams, and SharePoint
Solid written, verbal, and presentation communication skills
Proven ability to influence stakeholders without direct authority
Preferred Qualifications
PMP, Lean Six Sigma, Agile, or related project management certification
Healthcare, provider network, credentialing, or provider data management experience
Experience with ServiceNow, Power BI, Smartsheet, and Microsoft Power Platform
Experience supporting healthcare operations, provider data management, network operations, or shared services environments
Experience supporting technology implementations and operational transformation initiatives
Advanced knowledge of SharePoint Online, including site architecture, content management, security controls, and collaboration tools
Experience working with vendors and third-party partners
Key Competencies
Strategic Thinking
Program & Project Management
Operational Excellence
Relationship Management
Executive Communication
Process Improvement
Data Analysis & Reporting
Change Management
Problem Solving
Customer Focus
Ownership & Accountability
Success Measures
Success in this role will be measured by:
On-time delivery of strategic initiatives and implementations
Achievement of project milestones and business outcomes
Improvement in operational efficiency and process effectiveness
Stakeholder satisfaction and partnership effectiveness
Quality and adoption of reporting, dashboards, and documentation
Effective management of risks, issues, and dependencies
Demonstrated contribution to organizational goals and continuous improvement initiatives
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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Worksite address
eden prairie, MN, 55344, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.